India Watson work email
- Valid
India Watson personal email
Retired Continuous Improvement/Process Excellence Professional. Practitioner of Lean and Six Sigma in manufacturing, service, and transactional settings. Champion of the application of Lean/Six Sigma tools and methodology in all environments. Advocate of the importance of change management in creating sustainable improvements.Trained as a Lean Six Sigma Black Belt with the George Group (now Accenture), while working for The Valspar Corporation; and achieved LSS Black Belt certification with Tyco International. Trained as a Lean Six Sigma Master Black Belt with Tyco, in a class supported by SBTI (Sigma Breakthrough Technologies Inc.). Proficient at leading and mentoring projects as a Black Belt and a Master Black Belt, coaching others through project completion and certification, and training.Holds a bachelor of science degree in Business Administration from High Point University, graduating summa cum laude; and a Master of Business Administration with a concentration in International Business from High Point University, graduating with a 4.0 GPA. Received the Richard P. Budd Distinguished Business Student Award from High Point University's Earl N. Phillips School of Business.Not currently seeking new opportunities.
-
Senior Manager Process Excellence Mobility OperationsAdt May 2017 - Apr 2018North AmericaProgram management and process excellence leadership for Mobility and Ops Technology team. Responsibilities included management of future enhancements portfolio, preparation and execution of communication and project plans, process flow development, defining business requirements, and key metric tracking to confirm impact. Focused on delivering solutions to support revenue assurance, customer obsession/retention, and technician empowerment. Cross-functional collaboration with field leaders, IT development team, and other functional areas to deliver results. -
Senior Manager Field OperationsAdt Jan 2016 - Apr 2017North AmericaProvided project management support for key functional workstreams during ADT-Protection One integration. Provided ongoing Service Delivery support to field leaders and teams, including performance tracking and process reinforcement through project sunset. Owned development of first generation capacity planning model to enable field leaders to assess staffing needs for install and service teams and plan or adjust accordingly. Cross-functional collaboration with field leaders across the previously separate organizations, IT partners, and other functional areas to ensure results.
-
Senior Project Champion, Service DeliveryAdt Sep 2014 - Dec 2015North AmericaResponsible for driving transformational initiatives within the Service Delivery organization, which includes end to end value stream process engineering, improved customer and employee experience and attainment of targeted benefits. Delivered $1.6M during rollout year (implementation phased during the year), with expected benefits of >$10M during years 2-3 (full implementation). Developed comprehensive package of standard operating procedures and training materials. Leveraged matrix team to complete rollouts on schedule in 7 US regions, and over 100 individual locations in <1 year. Liaise with and influence leadership team including Supply Chain, Product Development, Operations, Customer Care, Sales, Marketing, Finance, Business Development, HR and Legal management in the development and execution of the Service Delivery Transformation Program.
-
Lean Six Sigma Master Black BeltTyco Fire & Security Sep 2012 - Jul 2014Eastern United StatesPartnered with business leaders to identify needs, and oversaw the execution of strategic business initiatives and continuous improvement efforts to deliver $15+ million in annual operating income savings company-wide. Led company-wide project to improve key customer-facing process – delivered improved customer satisfaction, reduced liability, and additional operating income of $3M in 12 months. Led company-wide project to increase existing customer relationships – delivered increase in segment of customers with multi-product coverage and additional operating income of $4M in 12 months. Managed a team of Lean Six Sigma Black Belts, dispersed geographically across the eastern United States; including mentoring through certification and career development. Conducted training classes for Lean Six Sigma Awareness, Kaizen Facilitation, DMAIC Lean Six Sigma Green Belt, and DMAIC Lean Six Sigma Black Belt training. -
Lean Six Sigma Black Belt (Certified)Tyco Fire & Security Apr 2008 - Aug 2012Atlantic Coast Region, Eastern United StatesDelivered additional annual operating income of $2M+ through regional continuous improvement activities in NC, SC, VA, WV locations; working with a team of 40+ Green Belts and Kaizen Facilitators to complete Kaizens, 5S events, and replication projects. Led multi-region project to improve execution of contracting jobs – delivered $4M savings in 12 months and prepared replication package for extended rollout. Led company-wide pilot project to reduce excess inventory – delivered $1.6M in savings in 12 months and prepared replication package. Assisted Master Black Belts with continuous improvement training classes and individually coached 9 Green Belts through project execution and Lean Six Sigma certification. Participated in North American and global special assignments – strategic growth, process assessment, customer satisfaction/net promoter score.
-
Lean Six Sigma Black Belt / Group LeaderValspar 2005 - 2008High Point, Nc UsaCoached and supervised a team of Lean Six Sigma resources; conducted project selection workshops with business management team; coordinated drafting of charters for prioritized projects. Led business unit project to improve the product pricing function – delivered 62% reduction in cycle time and 75% reduction in defects, ensuring a more responsive process and more reliable results. Led business unit project to decrease errors in transfers to consignment warehouses – delivered 79% reduction in transfer failures and 87% reduction in error notifications, indicating fewer up front errors and a higher resolution rate; $427K in savings in first 6 months of pilot. -
Administrative ManagerValspar 2004 - 2006High Point, Nc UsaLed business unit I/T team to support day-to-day business needs and manage I/T initiatives outside the corporate scope; served as liaison with corporate I/T group. Representative for two North American business units in major systems upgrades – coordinated activities of key users in evaluation of system functionality, identification of development needs, data validation, testing, and training. Led business unit North American cost reduction team; coordinated business group strategic planning process.
-
Business AnalystValspar 2002 - 2004High Point, Nc UsaServed on business unit and corporate Supply Chain teams; completed ad hoc analysis of sensitive business information to identify opportunities to reduce cost and improve efficiency. Ownership of finished goods pricing function for North American locations, including development and maintenance of spreadsheet-based pricing tool, training, and user support. Liaison between North American business unit and corporate I/T group; served on 2002 I/T upgrade team, including providing end user training and on-site support after go-live.
-
Customer Service ManagerValspar 1998 - 2002High Point, Nc UsaManaged a 15-member customer service team – successfully consolidated 3 customer service departments into a single location as part of plant rationalization strategy. Implemented procedures to improve finished goods inventory turns 25% without compromising service. Facilitated 1999 major I/T system upgrade for North American locations by serving on 2 planning/implementation teams and serving as site owner for the High Point, NC location.
-
Marketing Services ManagerValspar 1997 - 1998High Point, Nc UsaOwnership of pricing function for US locations, including development and maintenance of spreadsheet-based pricing tool, training, and user support. Coordinated annual strategic planning process for business unit directors. Organized annual sales budgeting process for total business unit, including North America, Europe, and Asia.
-
Sales AssistantValspar 1995 - 1997High Point, NcAdministrative support for the sales team.
-
Billing And Inventory ClerkValspar 1990 - 1995High Point, NcCustomer billing and credit functions, finished goods management.
-
Purchasing AssistantValspar 1987 - 1990High Point, NcMonitor raw material inventory levels, place replenishment orders, review supplier invoices.
India Watson Skills
India Watson Education Details
-
4.0 Gpa -
4.0 Gpa Summa Cum Laude
Frequently Asked Questions about India Watson
What is India Watson's role at the current company?
India Watson's current role is Continuous Improvement/Process Excellence Professional (retired).
What is India Watson's email address?
India Watson's email address is iw****@****adt.com
What schools did India Watson attend?
India Watson attended High Point University, High Point University.
What skills is India Watson known for?
India Watson has skills like Six Sigma, Lean Manufacturing, Continuous Improvement, Process Improvement, Project Management, Cross Functional Team Leadership, Change Management, Supply Chain Management, Manufacturing, Dmaic, Management, Training.
Not the India Watson you were looking for?
-
-
-
-
India Watson
Health-Tech Program Coordinator | Msed Entrepreneurship Education CandidatePhiladelphia, Pa2upenn.edu, codedbykids.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial