Indigo Luna Martin-Llinás Email & Phone Number

United States

Gold Coast, Qld, Au

Venice, California, Us

• Coach 5-15 indoor cycling classes per week, blending motivation, humor, leadership and clear communication to empower riders to surpass their fitness goals and milestones.• Distinguished as the youngest instructor at RIDE, demonstrating a keen ability to connect with diverse clientele and tailor teaching methods to various skill levels.• Emphasize a non-numeric approach to fitness, prioritizing individual progress and well-being over performance metrics.• Seamlessly aligned with the Aviator Nation brand, embodying its ethos, and actively contributed to fostering a vibrant culture where music and a genuine love for community are celebrated.• Continuously update training methodologies and techniques to ensure classes remain fresh, engaging, and aligned with evolving fitness trends.

Remote Responsibilities• Developed and executed multi-channel marketing strategies (social media, SMS, email), boosting campaign ROI and audience engagement.• Automated lead generation and customer follow-ups by integrating CRM with SMS and email via Zapier, reducing manual workloads.• Negotiated contracts for venues ranging from 50,000 to 70,000 sq. ft., ensuring optimal terms and compliance.• Managed vendor relationships and created detailed schedules for seamless operations.• Leveraged analytics to refine marketing efforts, driving measurable improvements.On-Site Sporting Event Management• Organized domestic and international events, collaborating across languages and cultures in high-pressure, fast-paced environments.• Led crisis communication efforts, safeguarding brand reputation and stakeholder relations.• Resolved real-time issues to ensure satisfaction for teams, coaches, and spectators.• Reviewed and approved event visuals, ensuring flawless execution.• Trained and managed contracted staff on operations, policies, FAQs, and electronic transactions while tracking hours and distributing payments.• Directed venue logistics, including LED video wall setup, livestream management, and load-in/load-out coordination.• Supervised merchandise operations, ensuring accurate inventory tracking and accountability.

• Increased followers and engagement by 34% through strategic content planning and targeted campaigns.• Amplified brand presence using optimized aesthetics to fortify a cohesive brand experience across all platforms.• Managed concurrent projects, achieving campaign objectives and deadlines, boosting website conversions by 15%.• Improved customer satisfaction by reducing inquiry response time, enhancing prompt communication.• Collaborated with teams to maximize content creation, ensuring cohesive brand experience and impactful social media campaigns • Maintained accurate and timely marketing budgets and organized records for clear audit trails.

• Content Strategy & Creation: Designed and curated content aligned with brand identity, fostering strong engagement with the studio community.• Platform Management: Oversaw daily postings across multiple social media channels, maintaining brand consistency and increasing follower interactions.• Audience Engagement: Cultivated an active online presence by engaging with the community, addressing inquiries, and enhancing customer satisfaction leading to boosted click-through rates.• Campaign Development: Conceptualized and executed targeted marketing campaigns that drove studio traffic, generated leads, and supported business growth.• Tech Integration: Streamlined email marketing efforts by integrating FloDesk with the studio’s CRM via Zapier, automating campaigns for improved customer communication and retention.

• Taught 5-7, 45-minute indoor cycling classes per week with high-energy and thoughtfully timed motivation to bring engagement and growth to riders.• Motivated riders to achieve exceptional workouts by leveraging an outgoing and inclusive personality, fostering a sense of community and camaraderie within each session.• Explored new music in every class and became known for diverse and quality playlists.• Created meaningful relationships with riders from all walks of life, in and outside the studio.• Successfully balanced teaching responsibilities with academic pursuits, demonstrating strong time management and dedication to personal and professional growth simultaneously.

Barcelona, Barcelona, Es

• Led content creation for published blog series on healthcare topics, improving SEO, brand awareness, and generating new leads. Ensured continuity in output for several months post-internship to contribute to the company's ongoing content strategy and SEO presence. • Collaborated with UK-based doctors to enhance brand visibility through strategic content, creation tools and social media tactics and trends.• Created advertising campaigns that aligned with market trends based on demographic data.• Benefited from mentorship on marketing principles and practices, including lead generation and geo-targeted ad campaigns, , setting a strong foundation for future endeavors in the field.• Engaged in a hands-on mentorship program, receiving guidance in lead generation and participating in a geo-targeted ad campaign within the London Tube, showcasing adaptability and innovative thinking.• Thrived in a culturally diverse work environment while stationed on-site in Barcelona, showcasing flexibility and effective communication skills.

• Scheduled appointments and managed invoices, payments, and calendars using QuickBooks.• Worked one-on-one with customers to ensure the company’s ability to assist them with troubleshooting.• Demonstrated strong organizational skills, balancing multiple tasks and responsibilities to maintain smooth office operations.