Paola Franco Email & Phone Number

Frederiksberg, Dk

Sydhavnen, Denmark

- Optimizing the flow of goods, planning incoming shipments as well as all distribution to pharmacies and hospitals in Denmark and Nordic region.- Ensuring that the logistics processes meet GDP and GMP standards.- Logistics key contact person for carriers, as well as all global suppliers- Negotiation of delivery times and transport rates. - Handling transport bookings, follow-up on deliveries, temperature deviations, CAPA, return orders, credit notes, etc. - Coordinating emergency deliveries, where time is the critical factor to ensure the well-being of the patients. - Daily processing and updating of order data in the ERP system.- Provide customer service to clients, patients, hospitals and pharmacies. Answering inquiries regarding estimated delivery times, purchase order status, etc. - Collaborating and servicing internal departments such as sales, sourcing, quality, clinical trials and warehouse.

Copenhague, Región De Hovedstaden, Dinamarca

- Processing of financial trades (invoices) in bespoke Fin-tech system.- Credit processes. Verification and authentication of national and international counter parties by validating VAT number, domains, contact information, etc.- Costumer service: attending and servicing client inquiries.

Copenhagen, Capital Region, Denmark

- Moved 8.382 kilometers to Copenhagen to live with my husband.- Became a mom in June 2017- Attended academic level Danish course - Level C1. Final exam date: December 2021.

Caracas, Federal District, Venezuela

- Project management.- Responsible for finding the best shipping solutions for the client’s needs.- Handled oversized cargoes such as gas turbines for oil exploration projects.- Generation of original shipping documents as commercial and freight invoices, packing lists, B/L, AWB, etc.- Generation of shipments planning, weekly status reports and quotations of services.- Customer service: attending and servicing clients calls and inquiries.- Responsible for ensuring appropriate packaging and delivery of the cargoes, documentation, customs clearance, unloading on site, etc.

Caracas, Federal District, Venezuela

- Creation and development of the application process for national permissions requested at customs for the clearance of the imports.- Responsible for reviewing and approving shipping documentation such as B/L, AWB, commercial invoice, etc.- Coordination of shipments at destination.

Caracas, Federal District, Venezuela

- Customer service: attending and servicing clients calls and inquiries. - Preparation of bank reconciliations.- Calculation of refunds and processing commercial credits.- Generation of account statements and memorandums.

Bachelor’S Degree In International Commerce Management., International Business/Trade/Commerce

Labour Market-Related Danish Lessons.

Vocational Education In Financial Management., Business Administration And Management, General

High School Education.