Indira Leblanc Email & Phone Number

Santa Monica, Ca, Us

Work side-by-side with the Content Partner Managers to track content and windowingManage internal content delivery and publishing schedulesUpdate and verifying tune in messaging, availability notes and other metadataAssist and manage special projects & plan and coordinate team eventsSynergy, Partnerships & Events Co-Chair for The Melanin Collective formerly Hulu Black & Black Disney Streamers; a business employee resource group within DEET (Disney Entertainment & ESPN Technology)Promoted from Content Partner Management Coordinator to Associate Content Partner Manager.CPM for Andscape titles, Onyx Collective titles & Kids titles on Hulu.

New York, New York, Us

Partners with senior level executives, creative directors, writers, producers, editors, and graphic designers to analyze content and produce content. Provides logistical support for programs, meetings and events, including room reservations, agenda preparation, and calendar management.Performs Office administration and support for the SVP & VP’s which includes answering & screening calls and recording and distributing messages.Responds to internal and external inquiries, coordinates meeting times & locations, and provides routine information within scope of authority.Coordinates all programming, scheduling, and live shoots; and handles all aspects from location selection, scouting, continuity, grip and camera, to talent relations.Supervises and organizes all program scheduling via On Air Pro and partners with the Affiliate Sales & Marketing Departments to execute brand integration and promotions.

New York, Ny, Us

Coordinated post production day-to-day operations on multiple projects to ensure deliverables exceeded expectations and met their deadlines.Collaborated with creative influencers, team members, and editors to develop and improve upon production resources, processes, and responsibilities.Managed schedules for 12 Editors and prepared shoot kits for nearly 30 shoots per month.Collected project paperwork, updated various programs, executed production duties with changing timelines & deliverables, and displayed working knowledge of Post Production & Production processes.

Los Angeles, Ca, Us

Organize & execute various elite events; e.g. Toast to Urban Music Executives, Beverly Hills Soul Sundays, SCLC Awards GalaDevelop press releases, media alerts and media kits to book interviews with celebrity & brand clients in order to help build their brandManage various clients social media accounts (build following and engagement with followers, fans and colleagues, increasing at least 500-1000 followers), artist development and talent relationsCreate databases, billing, expense reports, email blast, social media event marketing, research, website management, assist with implementing and monitoring projects

Santa Monica, California, Us

Monitored social media and online sources for industry trends to improve Snap maps.Collaborated with the Content & Engineering team to identify subjects, themes, and tags in Snaps from users to improve the overall operations and experience from the application.Categorized and reviewed high volumes of Snapchat data for the Trust & Safety department. Verified data for hundreds of restaurants, bars, clubs, and businesses nationwide to ensure compliance with company policies.

Executive Assistant to 2 CEOs. Manage the CEO's calendar. Manage bookings for the conference room. Front desk coverage. General office duties. Hotel bookings. Responsible for enhancing external communications initiatives, identifying, escalating, prioritizing issues & inquiries appropriately.Handle all phone interactions, nearly 15,000, in addition to Twitter correspondence, nearly 48K, ticket sales updates, email correspondences, & website quality assurancePromoted from Customer Support Specialist to Executive Assistant after an outstanding record of a high rated customer support ranking for 6 months as well as improving the format of providing top notch support via email and social mediaFacilitated the Marketing & Brands department with sales data entry, created email and social media marketing campaigns that reached over 75k people Oversaw all general office needs, orders, replacements, shipping, etc...Responsible for supervising and assigning various customer service and social media task to internsCoordinated company meetings by arranging times, scheduling conference rooms, and ordering refreshments Prepared the office for the Fast Company LA event by preparing gift bags and providing water & snacks Assisted the Creative Director in preparation for upcoming tours by putting together packages for talent and crew that include contact numbers, run of show, scripts, and schedules as well as order props and items needed for the tours

Beverly Hills, Ca, Us

Assigned to DigiTour Media LLC in the Fan Satisfaction DepartmentHandled all phone interactions, in addition to Twitter correspondence, email correspondences, & website quality assurance

Tampa, Us

Assigned to Universal Music Group – Interscope Geffen A&M – Business Affairs as an Administrative Assistant to three (3) attorneys; maintained phones & performed general office duties such as photocopying, scanning, receiving and sending mail, etc…

Los Angeles, Ca, Us

Effectively handled 80-90 daily inbound calls from consumers while matching them with a dentist who meets their needs; Achieved a high conversion rate 80-90% based upon consumers dental need

Los Angeles, Ca, Us

Informed various media outlets via phone of the 2013 Pawscar Awards on behalf of a leading national client, achieved positive coverage via US television news stations & effectively maintained communication with contacts and managed information

Los Angeles, Ca, Us

Promoted to overseeing Southern California restaurants, Answered customer queries pertaining to merchandise and the restaurant's, effectively managed inbound calls, internet orders, new accounts and handled customer issue resolution.

Costa Mesa, California, Us

• Performed roadside assistance in a call center to roughly 500 + consumers a day• Ensured efficient and equitable resolution of member complaints regarding the delivery of roadside assistance• Proactively assisted members with directions, car rentals, and updates to their membership, Responsible for new memberships and renewals

Framingham, Ma, Us

• Effectively trained and assisted management in developing new-hires• Actively represented Staples’ brand with quality consumer facing customer service • Keen understanding of regional store location and product offering • Assist business customers with wholesale orders placed via phone & internet

Denver, Colorado, Us

• Responsible for POS system including daily cash deposits and credit card transactions • Examined merchandise inventory and identified items that required stock fulfillment • Recommended items to customers given their needs and preferences • Processed rentals and returns in addition to detailed billing reconciliation • Informed customers on real-time promotions towards maximizing their membership

New York, Ny, Us

• Ranked top 5% of sales representatives in the Los Angeles division • Provided suggestions to the store management on merchandise display in order to promote sales • Trained and developed new associates on successful sales & customer service techniques• Keen understanding of customers’ needs towards sale’s goals• Responsible for the daily cash deposits, summarizing total daily sales • Calculated sales prices on purchased items and processed credit card transactions • Informed customers' on use and care of merchandise and warranty issues