• Liaise with Nepal Rastra Bank on behalf of company for all tasks related to AML and Compliance• Liaise with the Compliance Department of our partners from across the globe for documenting & maintaining compliance related matters and Vice Versa• Provide trainings to staff members and agents on AML, Compliance and Samsara Payment System to ensure all firms adhere to legal/regulatory standards• Investigating and reporting DD, STR and LST cases to the AML Department at the NRB• Get updated to NRB monetary, AML and Compliance policies from time to time and ensure these procedures, systems and controls are up to date implemented in Company’s AML Manual.

• Appointing and visiting domestic agents and banks in different prime locations for day-to-day smooth functioning.• Coordinating with other departments to introduce various offers for the customer and national international agents.• organizing and attending national and international marketing activities or events to raise brand awareness.• Planning and executing different schemes and promotions for sales growth and business development.• Corresponding and meeting with national, international partners for tie-ups to ensure business growth and raise portfolio of organization.• Performing transaction payments, extract reports, and submit to the concern department for their ease to receive and settlement funds.• Frequently visit of GCC countries for marketing and promoting a specific corridor and product.• Arranging campaign for product knowledge and service awareness among people, agents and expats.• Handle and solve complaints from customer, collaborates as well as from principle agents for hassle free payments.

• Perform bank transfer, cash transfer, receive transaction, buying and selling foreign currency at prevailing exchange rates.• Provide customer service by greeting, understanding their financial needs.• Educating customers on the benefits of different products and services to ensure customers leave the branch with a lasting positive impression and satisfaction.• Attended AML, CFT and system software (CASHMAX) training courses conducted by the company.• Processing and assessing domestic and international financial transaction efficiently and effectively under compliance requirement.• Perform marketing activities within the camps, malls, group of people for product awareness and service knowledge.

• Conduct teller audits, balanced bank vault and teller drawers daily.• Place the cash over daily and maintained the cash average.• Reviewing, approving and rejecting credit application and loan.• Conducted day-to-day branch operations under the company policy and central banks regulations.• Assisted branch manager and fulfilled all tasks delegated to me. Managed, motivated, trained and coached all employees.• Developed, expanded, and sustained business relationship with all types of clients

• Opening new customer accounts and closed existing accounts at customer request.• Referring customer inquiries to appropriate bank departments, promoting new bank products and services to new customers.• Cashed cheque and processed deposits upon balance and signature verifications. provided outward or inward transfer or remittance services.• Notify manager of counterfeit currency in coordination with bank security personnel as well shortage and excess of cash.• Handling currencies, transactions and confidential information in a responsible manner