Indra Ghosh personal email
- Valid
To consistently excel in performance and deliver results leading to long term career advancement in the finance function.PROFESSIONAL SNAPSHOT An astute, result-oriented professional with proven success of around 16 years in the Finance function, adept in managing Operations, Processes, MIS, Analysis and Reporting. Well versed in processing supplier payments in bulk within set time frames, making accounting provisions and reconciliations on a monthly routine towards achievement of targets and deadlines irrespective of all other constraints and thus setting standards towards business excellence. Successful Team Leader with a team of dynamic Customer Care Executives seeking professional excellence while interacting with a vast client base in the US responding to individual client queries through email and phone. CORE COMPETENCIESDefining work targets and evolving an optimum action plan towards achieving those targets.Framing the work direction & plan for the associates after thorough assessment of their capabilities.Thorough understanding of the accounting concepts for accuracy in accounting and MIS.Excelling in performance irrespective of time constraints.Preparing, compiling & presenting various weekly/monthly MIS reports, quarter-end, and half yearly and annual accounting schedules.Reviewing, evaluating and measuring appraisal achievements of associates at regular intervals throughout the year.Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to work processes and thus managing cost-effective operations.Specialties: accountancy, accounting, accounts payable, budgeting, cash flow, com, computer associates packages, credit, customer relations, customer satisfaction, customer support, data processing, documentation, leadership, legal, meeting facilitation, online research, organizational skills, process engineering, reports, requirements, sales, telephone skills, web site production,
Hsbc Electronic Data Processing India Private Limited
-
Fund AdministratorHsbc Electronic Data Processing India Private Limited Dec 2012 - Present
-
Fund AdministratorHsbc Electronic Data Processing India Private Limited Dec 2007 - Dec 2015
-
Fund AdministratorHsbc Dec 2012 - Present
-
Customer Service ExecutiveHsbc Electronic Data Processing India Pvt. Ltd. Dec 2007 - Nov 2012Achieved excellent soft skills while handling customer queries on the phone, learnt policies and procedures connected with the process thoroughly and have been a member of the winning team on the floor on many occasions both in Customer Care and Collections
-
Team Leader Customer CareEtrendsetters.Com Jun 2004 - Dec 2007Managed a team of excellent callers and back-end email answering executives, participated in their job appraisals and constantly motivated them for higher performances
-
Senior Finance ExecutiveCastrol India Limited Aug 1988 - Dec 2001HSBC Electronic Data Processing India Private Ltd. in KolkataRising Star of the Inbound Collections Award for two months for showing growth and excellence in learning and achieving targets.Credentials for being a part of the winning team on the floor for the years 2008 and 2009.Self driven and motivated. Responsible for documentation and accounting of all vouchers, invoices, bills and regular reconciliation of accounts, ariance analysis reports for the management and cash flow forecasts.Provision for expenses. Preparation of accounting and audit schedules and replying to audit queries.Regular payment of credit bills and sortling out all queries with creditors in case of deviations. escalating departures to regional finance head, In credit control monitoring cheque dishonoured cases, legal notices to erring customers June 2004 to December 2007 with eTrendSetters.com as Team Leader - Customer CareBeing a driving force and motivating a team of Customer Care Executives working in the graveyard shift answering to an American client base, obtaining testimonials from customers and ensuring that all queries are answered and replied to within 24 hours.Noteworthy Credits Overseeing the Daily work output of the team members.Evaluating and making amendments to the work allotment schedules.Manage daily processes Perform root cause analysis and develop solutions. Conduct appraisal meetings with the team and set new targets. Recruit new team members from time to time and provide training to them on the Company's processes.Different reports as per the requirement of Client.Track departmental output in terms of answering queries through emails and phone calls. Follow up of all sales through outgoing calls to each customer on a daily basis.Co-ordinate Link building exercises on behalf of customers at regular intervals. Test Analysis of Dry Runs of optimized websites Submission of websites to the major search engines
Indra Ghosh Skills
Indra Ghosh Education Details
-
The Institute Of Chartered Accountants Of IndiaAdvanced Accountancy And Auditing -
Pune UniversityAdvanced Accountancy -
Ornellas High School -
Ornellas High School Pune
Frequently Asked Questions about Indra Ghosh
What company does Indra Ghosh work for?
Indra Ghosh works for Hsbc Electronic Data Processing India Private Limited
What is Indra Ghosh's role at the current company?
Indra Ghosh's current role is Guest Lecturer on Accounting and Business English.
What is Indra Ghosh's email address?
Indra Ghosh's email address is in****@****ail.com
What schools did Indra Ghosh attend?
Indra Ghosh attended The Institute Of Chartered Accountants Of India, Pune University, Ornellas High School, Ornellas High School Pune, Corporate Finance Institute®.
What are some of Indra Ghosh's interests?
Indra Ghosh has interest in Health.
What skills is Indra Ghosh known for?
Indra Ghosh has skills like Budgets, Leadership, Customer Satisfaction, Sales, Accounting, Accounts Payable, Data Processing, Customer Support, Customer Service, Process Engineering, Cash Flow, Online Research.
Not the Indra Ghosh you were looking for?
-
Indra Ghosh
Marketing & Branding Strategist | Helping Business Owners To Build Credibility That Attracts Their Ideal Clients | B2B & B2C Lead GenerationKolkata -
-
-
Indra Ghosh
Kolkata
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial