Indrajit Naidu Email & Phone Number

Bengaluru, Karnataka, India

- Sustaining business growth and profitability by maximizing value- Analyzing customer data to improve customer experience- Holding product demonstrations and further assisting customers with setting up and navigating Simplilearns' software - Establish clear client retention goals and promote the value of the product- Process milestones for the clients and employees to work toward- Promote value through customer experience- Assist in creating training courses and educational materials - Review customer complaints and concerns and seek to improve the customer experience- Provide multiple insights to customers by creating reports using tools like Excel, Tableau, and Salesforce- Act as a customer advocate and promote customer loyalty

Kolkata, West Bengal, India

Serve as the lead point of contact in identifying customers' pain points and assist them by providing our solutions according to their needs and objectivesResponding to customer queries in a timely and accurate way, by using a professional gateway system to build and maintain lasting customer relationshipAnalyze and report product impairments by testing different scenarios or impersonating users, and inform the customers about new features and functionalities as per the use caseCommunicate the customer feedback and convey the same to our Product, Sales, and Marketing teams for further inclusion in the product roadmap.

India

Responsible to generate lead through calls, emails and account based marketing.CRM and Sales Enablement Software usageWorking with Account Executives to strategize and create account plansDemonstrated the ability to work to a sales processAccount qualification through learning and discovery calls with prospects and clients

Lucknow, Uttar Pradesh, India

Lead a team of 25 people who bridged the gap between new students and the Career management Centre while conducting various training activitiesManaged all the student-related activities in college and was answerable to 600 students from both senior and junior batches for all the queries related to Training and Placement activities.

Lucknow, Uttar Pradesh, India

Assisted in managing all the Placement related affairs of the institute, ranging from student participation in placement drives to planning and execution of training activitiesInteracted with HR departments of various organizations to build associations through campus engagement activities

Kolkata, West Bengal, India

Conducted market research based on the study of Investment patterns across various generations,Formulated Campus Ambassador Program for People Labs,Acquired practical knowledge of E-mail marketing.

Kolkata

Connected with new customers and developed relations with existing clients for new business opportunities,Responsible for bringing in new business and boosting sales through regular calling and thorough web portal search,Served as a tax consultant to these clients by providing services of accounting in Tally ERP and monthly/quarterly filing of GST returns.

Kolkata

Assist the audit team and filing of IT Returns

Pgdm, Accounting And Finance

Activities and Societies: President of Placement & Corporate Relations Committee, 2021

Bachelor Of Commerce - Bcom, Business/Commerce, General