Indra K. Malau Email & Phone Number

Jakarta, Indonesia

Jl. Abdul Muis No.62, Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta

1. Designing new infrastructure architecture for improving performance and efficiency on theinfrastructure resources2. Providing Recommendation / advisory to customer about / relate resiliency, scability,efficiency and performance, standardization3. Doing assessment for customer current pain point, business objective & IT requirement4. Create a Technical proposal, and Bills of Material (BOM)5. Giving a presentation to the customer about the solutions that being… Show more 1. Designing new infrastructure architecture for improving performance and efficiency on theinfrastructure resources2. Providing Recommendation / advisory to customer about / relate resiliency, scability,efficiency and performance, standardization3. Doing assessment for customer current pain point, business objective & IT requirement4. Create a Technical proposal, and Bills of Material (BOM)5. Giving a presentation to the customer about the solutions that being proposed.6. Support Sales Manager in Financial Services Industry and Earth Resources Industry andUtilities7. Mentored Solution Architect team on Presentation skill, curriculum knowledge, and digitalpropose solution. Show less

Jl. Singamangaraja 26, Selong, Kby. Baru, South Jakarta, Jakarta Raya 10230

1. Manage user account and network access control, and network for server and storage 2. Handled user issue coming by phone, ticketing system, email and in person with a staffover 500 employees3. Created knowledge base documentation for external and internal use4. Troubleshoot and install operating system Win7,Win10 custom software and setup Domain5. Maintains system inventory and create end user account6. Maintenance and Monitoring Server Physical and… Show more 1. Manage user account and network access control, and network for server and storage 2. Handled user issue coming by phone, ticketing system, email and in person with a staffover 500 employees3. Created knowledge base documentation for external and internal use4. Troubleshoot and install operating system Win7,Win10 custom software and setup Domain5. Maintains system inventory and create end user account6. Maintenance and Monitoring Server Physical and Virtualization7. Coordinate with IT services provider8. Mentored Junior IT Show less

Greater Jakarta Area, Indonesia

1. Plan, organize, schedule and supervise the day to day technical support operations, which encompasses all troubleshooting, customer service issues, approvals, and installations (OperatingSystem, Software and Antivirus). 2.Troubleshoot and install operating system all version Windows, custom software and setup Domain 3. Configuration and Monitoring and Network4. Maintains system Database SQL Server5. Maintains system Windows Server6. Handle Preparation Computer and… Show more 1. Plan, organize, schedule and supervise the day to day technical support operations, which encompasses all troubleshooting, customer service issues, approvals, and installations (OperatingSystem, Software and Antivirus). 2.Troubleshoot and install operating system all version Windows, custom software and setup Domain 3. Configuration and Monitoring and Network4. Maintains system Database SQL Server5. Maintains system Windows Server6. Handle Preparation Computer and Networking for New Branch. Show less