Machine Technical Guy
CurrentAs a Machine Technical Staff, I am responsible for ensuring the proper functioning of Electronic Data Capture (EDC) machines in merchant locations. I am proficient in supervising and maintaining EDC machines, and am skilled at training merchants on how to use these machines effectively. Additionally, I am experienced in troubleshooting EDC machines and resolving any technical issues that may arise.Key Responsibilities:- Supervise and maintain EDC machines in merchant locations to… Show more As a Machine Technical Staff, I am responsible for ensuring the proper functioning of Electronic Data Capture (EDC) machines in merchant locations. I am proficient in supervising and maintaining EDC machines, and am skilled at training merchants on how to use these machines effectively. Additionally, I am experienced in troubleshooting EDC machines and resolving any technical issues that may arise.Key Responsibilities:- Supervise and maintain EDC machines in merchant locations to ensure the proper functioning- Train merchants on how to use EDC machines effectively, providing hands-on demonstrations and step-by-step instructions- Troubleshoot technical issues with EDC machines and provide effective solutions- Respond promptly to merchant inquiries and requests for technical support- Keep accurate records of EDC machine maintenance, including logs of maintenance and repairs- Collaborate with internal teams to ensure smooth operations and timely resolution of technical issues Show less