At The North Face since August 2024, my focus as a Sales Specialist has been mentoring our sales team and driving unparalleled customer service, which has been pivotal for achieving our store targets. Through effective grievance resolution and engaging customers with our sustainability initiatives, our customer relationships have strengthened, reflecting in our performance and store operations.Prior to this, as a Business Development Manager for over 8 years, my expertise lay in cultivating partnerships with India's top retailers and optimizing supply chain strategies. My deep understanding of market trends, quality control, and retail sales has been a cornerstone in delivering cost-effective solutions and ensuring product desirability. Our team's collaborative efforts have been integral to this success.
Dioz Group
View- Website:
- diozgroup.com
- Employees:
- 105
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Business Development ManagerDioz GroupLondon, England, Gb -
Sales SpecialistThe North Face Aug 2024 - PresentLondon Area, United Kingdom* Train and mentor a team of sales associates, providing them the necessary support to ensure the delivery of excellent customer service and achieving store targets. *Address and resolve customer grievances effectively, ensuring satisfactory outcomes and maintaining a positive customer relationship.* Oversee store operations, proactively addressing loss prevention and shrinkage, and reporting incidents to management.* Stay updated on current market trends and competitor positioning, tracking industry developments.* Manage and promote brand sustainability initiatives, engaging customers with the latest in renewal and repair services.* Oversee in-store visual merchandising, ensuring product displays are attractively arranged and aligned with brand guidelines. -
Sales AssociateThe North Face, A Vf Company Nov 2023 - Aug 2024London Area, United Kingdom*Provide exceptional customer service, ensuring every customer has a memorable shopping experience.* Uphold and maintain merchandising standards in line with brand guidelines.* Handling the till and cash management post closure. * Maintain a clean and organized store environment tidying up the merchandise and addressing any maintenance issues promptly. -
Sourcing And Production ManagerMi Designers Private Limited Jul 2015 - Sep 2023India*Expertise in acquiring and collaborating with top-tier retailers of India like Aditya Birla Fashion And Retail Limited, FabIndia, and Landmark group.*Knowledge of current fashion trends and consumer preferences to ensure the selection of desirable and marketable products.* Develop and implement supply chain strategies aligned with business objectives to optimize efficiency, minimize costs, and enhance overall performance.* Deep understanding of fabric types, garment construction, and quality standards, allowing for informed decisions when selecting products.* Proven track record in negotiating prices, payment terms, and delivery schedules to achieve cost savings without compromising on quality.* Expertise in managing inventory levels and understanding lead times to ensure timely delivery of products.* Implement quality assurance processes and standards throughout the supply chain to ensure the consistent delivery of high-quality products to customers.* Identify and mitigate risks within the supply chain, including disruptions in supply, to ensure continuity of operations and minimize potential disruptions.* Ensure compliance with relevant regulations, standards, and ethical practices related to sourcing, manufacturing, and distribution of apparel products, including environmental and labor regulations.* Strong communication skills for effective collaboration with internal teams, including design, merchandising, and logistics. -
Operations ManagerIndustrial Perforation (India) Pvt Ltd Feb 2013 - Feb 2015India*Proven track record in managing government and corporate clients.*Strong decision-making skills to quickly address challenges in the supply chain and maintain the flow of goods.*Experience in setting and monitoring quality standards, ensuring that products meet the required specifications before reaching the market* Understanding of budgeting and financial analysis, including cost structures, profit margins, and pricing strategies.
Indrani S. Education Details
Frequently Asked Questions about Indrani S.
What company does Indrani S. work for?
Indrani S. works for Dioz Group
What is Indrani S.'s role at the current company?
Indrani S.'s current role is Business Development Manager.
What schools did Indrani S. attend?
Indrani S. attended University Of Westminster.
Who are Indrani S.'s colleagues?
Indrani S.'s colleagues are Harpreet Kour, Shem Maddeogodagedara, Armaan K., Govind Kumar, Rupinder Singh, Arshad Malik, Atish Parihar.
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