Skills and Qualifications Epic training• Intense background training in Epic software.  Administrative skills• Organized and implemented group activities in an efficient manner• Scheduled appointments and assured timely arrived• Maintained accurate financial records and paid all invoices on time• Prepared reports and created documents using Microsoft Word, Excel, PowerPoint and WordPerfect. Customer service • Welcomed customers and visitors in a friendly and courteous manor• Provided customers and clients with desired information in a timely manner• Listened, calmed and assisted customers with concerns Communication• Utilized internet email as an effective communication tool• Answered phones in a courteous and professional manner• Research and locate desired information using the internet