It Analyst
Current• Spearheading development of a highly configurable Gen AI chat system with diverse capabilities like questionnaires, forms, file downloads, and text chats. Leveraging persistent decision trees, Strategy, and Builder patterns for flow management, configurability, and resume chat history.• Contributed to organizational growth by conducting college interviews and recruiting top talents for Digital and Prime cadres, onboarding the next generation of professionals.• Developed a PoC chat solution integrating neural networks and NLP to answer user queries, reducing overall ticket volume by 27%. Incorporated Naive Bayes Classifier for data categorization, Cosine Similarity Matrix for recommendations, and authorization controls.• Created a PoC within 2 days using React, Shadcn/UI, and Neo4J database to dynamically merge SOP chunks (PDFs), streamlining SOP maintenance and usage across the client's workforce.• Engineered a PoC for website snapshot capture, annotation, documentation, and team collaboration, facilitating guided documentation and product iteration processes.• Implemented an in-house solution for automated Angular application deployment using Spring Boot, achieving CI/CD on Windows servers (reduced deployment time by 93%) where Jenkins integration with BitBucket was failing.• Developed an Electron Native Windows Desktop application with a modern design (Next UI) to reduce testers' wait time for data synchronization, enabling seamless progression through dependent scenarios (reduced sync time by 98%).
