Heading HR for the Corporate function of CK Birla Hospitals, based in HO Kolkata for 3 hospitals in Kolkata and Jaipur

 Heading the HR operations of Aster Hospital, Al Qusais, Dubai  Managing a team of 5 members for the 150 bedded Tertiary Care Hospital Managed a Merger & Acquisition for Aster Cedars Hospital, Jebel Ali Responsible for the upcoming Unit of Aster Hospital, Sonapur with a team of another 2 members

Heading the HR operations of Gleneagles Global Hospital, Parel, MumbaiLeading a team of 5 members for the 250 bedded Quaternary Care Hospital

Heading the HR administration and operations of Fortis Hospitals Limited, Rashbehari and Fortis Medical Centre, Sarat Bose RoadLeading a team of 3 members for the 60 bedded Super Specialty Hospital and a Day Care CentreHighlightsSuccessful implementation of HRIS in the Units – Initially Adrenaline and then OracleHighest employee satisfaction scores in the Region (88%)Introduced a culture of Employee Engagement and conducted several engagement events for Clinicians and Employees100% score for adherence to processes in Oracle HR Module and satisfactory audit scores

Responsible for overall HR and Administrative functions for Eastern regionHighlightsAwarded and certified consecutively for 2 years for displaying and living up to the DNA – “RESPECT & DIGNITY” and “OWNERSHIP & COMMITMENT” of Reliance Consumer FinanceSPOC for all HR and administrative activities for the entire Eastern RegionSuccessfully conducted Employee Engagement Events and CSR Activities throughout East on regular basisRecognised and appreciated for some extremely successful events like “Love & Compassion Day”, “Save our Tigers”, “Brotherhood Day” etc.Initiated and completed the entire Recruitment Process for all the new Branches of Reliance Consumer Finance in East within specified TATRecognised for successfully managing employee relations across the region

Joined in Noida and transferred to Kolkata with effect from July 2006Responsible for ensuring mandate success within specified Turn-around-time (TAT)Handled turnkey projects for East individually and handled a team of six membersWorked as a Zonal Project Lead for East for turnkey projectsHighlightsEstablished and set-up the Noida branch single-handedlyCertified “The STAR PERFORMER AWARD” for being the highest individual achiever

Headhunting. Interviewing, screening and short-listing candidates for junior and middle level recruitments for leading BPOs.Client interaction and business development.Bringing in new clientele.

 Imparting soft skills and process training for Hutch process. Handling a team of 22 people for Hutch Welcome and First bill calls. Monitoring quality parameters through quality analysis and giving feedback. Setting daily targets and preparing daily MIS reports and monthly presentations.