• Lead efforts to standardize an enterprise-scale PPM tool for Operations and Engineering, including conducting a thorough analysis of Aha!, Atlassian Jira Align, and ServiceNow. • Drive widespread adoption of Jira Align across multiple teams following a presentation to the COO on key findings. • Investigate solutions to modernize the stack, reduce technical debt, and offer a frictionless experience for the 25K+ Cisco employees across Engineering, Customer Support, and Operations, replacing a homegrown tool for defect lifecycle management.

• Spearhead the definition, design, documentation, and delivery of cutting-edge software delivery (Enterprise DevOps) tools and experiences to a team of over 30K software engineers.• Shape enterprise-wide decision-making by presenting frequent, impactful strategic and operational updates related to services and service offerings to Senior IT Leadership. • Provide insightful thought leadership and technical solutions while evangelizing solutions to Cisco IT customers.• Reduced costs by launching the Cisco FCS Software Distribution solution using Dev Hub Download to support shipping FCS binaries as container images instead of paying Cloud Providers to host FCS container images.

• Introduced first-of-its-kind Code Analytics tool to measure software delivery performance (quality, security & release metrics) for over ~17k unique software, enabling 1K+ engineers to track progress on DevSecOps metrics.• Increased adoption of Cisco IT CI/CD practices for software delivery to 90% across the organization.• Boosted percentage of IT applications deployed into production with unit tests from 7% to 66% and improved unit test coverage for applications by 600%.• Led event-driven microservices architecture build using a Java SpringBoot, Kafka, Redis, and Angular UX stack.

• Drove delivery of ~50k software promotions to higher lifecycle environments by creating Code Release as a single software release orchestrator to deliver software using any deployment tool anywhere. • Grew total raw Production Deployments number by 90% and increased median daily Production Deployments by ~300% to ~100 per day.• Reduced software promotion times to be delivered in ~10 mins, which improved Deployment Frequency DORA metrics for Cisco IT.• Led event-driven microservices architecture build using a Java SpringBoot, Kafka, Redis, Argo Workflow, and React-based UX stack.

• Led Cisco IT’s first-ever Software Developer Experience Portal as a Thought Leader, Evangelist and Solutions Architect. The Software Developer Experience removes friction and contextual work for the developer allowing them to continue to focus on building software. • Improved the Lead Time for Changes DORA metric by reducing self-service requests to ~5 mins, resulting in the self-service of ~22k CRUD requests across 4K+ unique Software Engineers using Code Console in 2018.• Oversaw event-driven Microservices architecture built using Java SpringBoot, MongoDB, Redis, and React-based UX stack.

• Launched Cisco IT's first Continuous Delivery Platform with a mix of open-source and commercial tools, resulting in ~90% adoption of CI/CD tools and mature software engineering practices to deliver software.• Partnered with Cisco IT Delivery Organizations to successfully deliver an enterprise-wide Continuous Delivery solution that scaled across ~100 IT Services and ~2000 IT Applications.• Enhanced deployment of IT Apps into production with Unit Tests from <10% to 60%+ by building a homegrown solution to handle continuous delivery of Oracle software, addressing a gap in Oracle's existing offerings. This solution is currently used by 90% of Cisco teams for 100+ deployments a day. • Delivered a series of core DevOps tools including GitHub SaaS,GitHub Enterprise, CloudBees Jenkins, Artifactory, SonarQube, Spinnaker, CloudBees CDRO.

• Architected and designed web-based applications for Advanced Services business unit• Developed web-based application services on J2EE platform primarily using open-source MVC frameworks such as Struts and WebWork• Continued to act in the capacity of System Administrator of the Professional Services Automation application. Member of the core team responsible for both the US and Global launch of this application. • Provided 24x7 systems and application administrative support to all AS-IT applications, including ASA (Advanced Services Automation) and ASAP (Advanced Services Account Portal).

• Responsible for understanding the business needs and assisted in authoring business requirements document (BRD). • Worked with the Technical Lead (Team Lead) in authoring Systems Requirement Documents (SRD)• Assisted in the formulation of Testing/Quality assurance scripts/plans for applications

The New Technology/Architecture group architected the various components of the ebusiness infrastructure. It was also responsible for researching new technologies with the aim of building world class ebusiness services for customers.• Researched ways to make AVAYA’s ebusiness applications WAP-enabled as well as researched new publishing frameworks based on Java and XSLT technologies

Played a lead role in designing and developing Lucent's first Single Sign-on solution for external web applications leveraging the Netegrity SiteMinder solution

Customer Self Suppot (http://support.lucent.com) has always been an extremely busy site. However, until Mar 99, the site was nothing more than a suite of poorly written Perl/LiveWire based server-side programs. As the lead developer of the first SSO pilot, I was given the added responsibility of leading the efforts to migrate the entire application into NES (presentation layer), NAS(Netscape Application Server) (business-logic layer) and Oracle 7.3.x (Data layer) framework• Led the team of three developers and rewrote all server-side programs into Java applogics• Administered the development NES/NAS/Oracle environment for the CSS project

IS Lab (is.asu.edu) catered to the technology needs of Arizona State Instructors and Students. It focussed on helping the community embrace the new and upcoming technologies into their education needs.As the lead student IS Engineer, I worked on many projects involving things like building web applications, doing PoC of new technologies and products and help the IS Lab customers get introduced to them