Indria Walsh Email & Phone Number

Perth, Western Australia, Australia

Provide high level confidential executive administrative assistance to the Managing Director and Chief Executive Officer - Ivan Vella.The Chief Executive Officer is part of the IGO Executive team reporting to the Chairman of IGO's board.IGO Limited is an ASX 100 listed company focused on creating a better planet for future generations by discovering.

Perth, Western Australia, Australia

Provide high level confidential executive administrative assistance to the Chief Member Officer as well as Member Value & Connection senior leadership team and function.The Chief Member Officer is part of the RAC Executive team reporting to the Group CEO leading Brand, Marketing and Membership.

Provide high-level confidential executive assistance including calendar and email management scheduling and management, executive administration support and coordination of critical deadlines to the General Manager, Program Manager and Member Centred Program team. Supported the Program team to meet governance and program deliverables deadlines including.

Project Lead for the launch of our new one Purpose, Vision and Mission to 2000+ of employees across the organization which culminated in wining Employee of the Quarter in October 2020 and subsequently Employee of the Year 2021.Key Highlights include:- Employee of the year winner, 2021- Employee of the quarter winner, Q2 (FY20/21)- Developed a.

Kununurra, Western Australia, Australia

Jawun (jawun.org.au) is a not-for-profit organisation that works with Indigenous organisations, with an aim to build capacity and empower Indigenous people and their communities. This is achieved by placing skilled people from corporate and government organisations into Indigenous organisations to work on a specific project, which has been determined by.

Perth

Responsible for providing project coordination and administrative support to the ideal Member Experience team with the Insurance General Manager Human Resources - Insurance as key Sponsor. Accountabilities included planning and coordination team support, coordinating team workshops and outputs with key internal stakeholders and project management support.

Perth, Australia

Reported to the General Manager Claims I was responsible for embedding the implementation of the newly developed Insurance Net Promoter Score (NPS) Member Service Framework for Insurance. Accountabilities included monthly reporting, coordinating the administration of the close loop process for members, maintaining fortnightly Member surveys, developing a.

Perth, Australia

Directly reported to the General Manager, Claims to provide confidential high-level executive assistance including calendar and email management scheduling and management, executive administration support and coordination of travel and critical deadlines. Key Highlights include:- Employee of the Quarter Winner: Q3 FY15/16- Employee of the Year Nominee.

Perth, Australia

Led a team of four Claims Training Consultants who were responsible for providing claims new and upskill training to claims employees. Responsible for the claims content development including Technical systems, legal and regulatory and member experience training content which resulted in the coordination, development and implementation of a suite of 20.

Perth, Australia

Developed Insurance claims training programs for new employees and upskilling for existing employees to meet operational and member needs. Conducted training needs analysis in consultation with Claims and risk and compliance operational business leaders to assess, analyze, and identify learning and communication needs based on member needs and legal and.

Perth, Australia

Led a team of 10 claims specialists in the Motor claims division for the largest most trusted insurer in WA. Accountable for coaching and mentoring team members, managing day to day operations, handling escalated complaints and disputes and ensuring key operational claims and organisational KPIs were met. Highlights include development and implementation.

Wellington & Wairarapa, New Zealand

Senior claims experience in a broker environment. Accountable for end to end claims experience determining including determining liability, calculating claims settlements and recovery. Highlights include team management in the absence of our Claims Manager, managing escalated complaints and disputes and training and coaching new employees.

Wellington & Wairarapa, New Zealand

Senior Claims Specialist role working with key internal and external stakeholders to lead members through a exceptional claims experience. Accountable for the end to end claims experience including determining liability, calculating claims settlements and recovery. Highlights include managing escalated complaints and disputes, training, coaching and.

Bachelor Of Commerce (Bcom), Human Resources Services And Management

Double major in Human Resources and Management

Certificate In Professional Development, Uwa Business School

Negotiation in Practice

Certificate Iv Training And Assessment, Training Design And Development