Indrin Kumar
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Indrin Kumar Email & Phone Number

Case Manager at Lenovo
Location: Rantau, Negri Sembilan, Malaysia 5 work roles 1 school
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Current company
Role
Case Manager
Location
Rantau, Negri Sembilan, Malaysia
Company size

Who is Indrin Kumar? Overview

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Quick answer

Indrin Kumar is listed as Case Manager at Lenovo, a company with 38044 employees, based in Rantau, Negri Sembilan, Malaysia. AeroLeads shows a matched LinkedIn profile for Indrin Kumar.

Indrin Kumar previously worked as QA Specialist at Lenovo and Technical Support - Premium Care at Lenovo. Indrin Kumar holds Diploma Of Education, Information Technology, 2.98 (Second Class Lower) from Kolej Masa.

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Email format at Lenovo

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Lenovo

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Profile bio

About Indrin Kumar

Personable and knowledgeable case specialist with over 2 years of experience in providing comprehensive care coordination and management for the technical support team. Develop and implement a tailored case plan to reduce aging cases within the timeline that has been targeted Successfully reduce aging cases (for 7+ days) from a range of over 20% to below 15% through proactive case management. Provide quick actions and approaches to ensure continuous and effective follow-ups with all market leaders. Besides that, as an IT support technician with over 4 years of experience, I've assisted customers with various hardware and software-related issues over the phone. Provided in-depth and detail-oriented tech support in retail and customer service by identifying, analyzing, and troubleshooting customers' workstation issues.

Current workplace

Indrin Kumar's current company

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Lenovo
Lenovo
Case Manager
peking, beijing, china
Website
Employees
38044
AeroLeads page
5 roles

Indrin Kumar work experience

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Case Manager

Current

WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Apr 2022 - Present

Qa Specialist

Malaysia

Jan 2021 - Apr 2022

Technical Support - Premium Care

WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

I worked under the Lenovo Premium Care department as Lenovo Technical Support. My main responsibility is to provide technical support for customers over the phone based on the problem issued. As a technical support, I have to identify, analyze, and troubleshoot customers' workstation issues before providing an exact solution.

Jan 2020 - Jan 2021

It Cum Operation Manager

Bsct Consultants Sdn Bhd

Cyberjaya, Selangor, Malaysia

Paws On The Run is well-known as a Mobile Pet Grooming company where customers have to make online bookings to groom their beloved pets. I worked as an Internal IT Support to ensure the company's online portal, internal IT devices, and portable CCTV camera were working perfectly. As Operation Manager, I have to assign daily tasks to drivers, groomers, and.

Jul 2017 - Dec 2019

Information Technology Technician

Giri Tech Solution

Petaling, Selangor, Malaysia

Giri Tech Solution is an IT support provider. As an IT Technician, I need to diagnose, repair, and maintain the hardware and software components to ensure the client's computer system runs smoothly. Most of the time, we will be called by clients for PC maintenance, printer support, and server maintenance.

May 2016 - Jun 2017
Team & coworkers

Colleagues at Lenovo

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1 education record

Indrin Kumar education

  • Kolej Masa
    Kolej Masa
    2.98 (Second Class Lower)
FAQ

Frequently asked questions about Indrin Kumar

Quick answers generated from the profile data available on this page.

What company does Indrin Kumar work for?

Indrin Kumar works for Lenovo.

What is Indrin Kumar's role at Lenovo?

Indrin Kumar is listed as Case Manager at Lenovo.

Where is Indrin Kumar based?

Indrin Kumar is based in Rantau, Negri Sembilan, Malaysia while working with Lenovo.

What companies has Indrin Kumar worked for?

Indrin Kumar has worked for Lenovo, Bsct Consultants Sdn Bhd, and Giri Tech Solution.

Who are Indrin Kumar's colleagues at Lenovo?

Indrin Kumar's colleagues at Lenovo include 冯爱威, Ma Man, 李会峰Li, Shafer Beary, and Fábio Santos.

How can I contact Indrin Kumar?

You can use AeroLeads to view verified contact signals for Indrin Kumar at Lenovo, including work email, phone, and LinkedIn data when available.

What schools did Indrin Kumar attend?

Indrin Kumar holds Diploma Of Education, Information Technology, 2.98 (Second Class Lower) from Kolej Masa.

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