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Tirana, Albania

My role is the focal point for electrical team, responsible for organizing and controlling project activities. On focus of this job are service manuals and spare parts catalogs for different automotive producers. Writing technical procedures and guidelines to help users and workshop specialist during the use and maintenance of the vehicles. Creating visual content as vectorial illustration, images and schematics, to illustrate the documentations.Technologies used:Catia Composer, Catia V5, Siemens NX, Adobe Illustrator, Capital Logic, Microsoft Planner, Microsoft ProjectCoordinating duties:Delegating tasks to appropriate team members.Managing deadlines and progress across the team to ensure the project is delivered on time and on budget.Standardized, simplified, rationalized, and organized project reporting to improve execution.Performed consultant reviews and provided team feedback on performance.Developing training and briefing material for staff.Operative duties:Creating 3D elements and parts according to the requirements and specifications.Exploding group of elements using Catia Composer, illustration in spare parts catalogs.Correcting and changing vehicle parts under the instructions from designers.Check and update of electrical schematics of vehicles.Localization of electrical components using the vehicle schematic and 3D.Writing technical sheets for electrical components.Writing service procedures for electrical components.

Tirana, Albania

Responsible for supporting the company's business clients at all levels as part of an IT team. Ensuring that all hardware and software is configured and installed correctly, troubleshooting and advice. IT solutions and projects proposal and implementation to clients for security, development and better working performances.Technologies used:Windows Server 2008/2012 r2, Linux CentOS/Ubuntu on physical servers (HP ProLiant, Dell) and virtual machines (vmware).GPON and EPON, F460/F660 optic fiber Routers.Cisco, MikroTik, Tp-Link, Tenda, ZTE and many others type of routers, switches, radio antennas.Main Duties:Meeting customers face to face and handling & prioritizing problems.Answering incoming calls from clients, processing emails and logging calls.Installing and configuring computer systems using different build technologies.Developing the infrastructure and systems to meet the client needs.Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.Responsible for allocating work to junior staff and induction training for new staff.Maintaining documentation of changes regarding users, functions & systems.Managing the internal & hosted network infrastructure including firewalls, servers, switches and telephony.Liaising & meeting with external suppliers of IT services. Travelling to client sites to help with installs, deployment, and troubleshooting.Responsible for networking, design, installation and maintenance services.

Elbasan, Albania

Responsibility for the day-to-day IT requirements of the company such as user management, troubleshooting, help and advice. Management of routine maintenance jobs, connections and traffic of Internet and Telephony from different ISP-s, ViciBox server administration, VOIP connections and traffic scheduling, call lists management, database backups and ensuring their security & reliability.Technologies used:ViciBox Server, Asterisk, VOIP, IP Phones and SoftPhones.Mac and PCs with different operating systems (Windows XP/7/10, Linux Xubuntu/Ubuntu,).MikroTik Routers, Cisco Routers.Windows Server 2008.Main Duties:Responsible for networking, design, installation and maintenance services.Configuration and testing of any new hardware and software.Managing the internal & hosted network infrastructure including firewalls, routers, servers, switches and telephony.Management of the daily data backup and retrieval scheme.Assistance with training of staff and compiling procedural documentation.Updating and monitoring user accounts.Maintaining up to date Antivirus levels on all machines company wide.Liaising & meeting with external suppliers of IT services.Purchasing of IT Equipment and software in line within agreed budgets.Supporting a multi-site IT infrastructure of at least 100 employees.

Elbasan, Albania

My position was IT Help Desk for one of the 11 company branches with main duty to build the LAN at the branch opening time and after that, daily maintenance of office network, supporting all office workers, training the new entries for the technical part of the job, maintaining weekly reports and reporting to the headquarters IT Department.Technologies used:PCs with different operating systems (Windows XP/7, Linux Xubuntu/Ubuntu).MikroTik Routers, TP-Link Routers and Wi-Fi Repeaters.ViciDial Server, IP Phones and different SoftPhones (EyeBeam, Zoiper).Main Duties:Installation of office LAN with 164 hosts.Installation of PCs, routers, switches, CCTV Cameras, Barcode Scanners, Check In/Out Devices, Projectors, Printers, etc. .Updating and monitoring user accounts.Maintaining up to date Antivirus levels on all machines company wide.Managing the internal & hosted network infrastructure including firewalls, servers, switches and telephony.Managing and monitoring of backups in multiple locations.Providing maintenance support and break-fix solutions.Follow documented processes i.e. implementing change control procedures.Producing reports for senior managers and reporting to the IT Director.Troubleshooting technical problems and implementing solutions.Supporting an IT infrastructure of at least 100 employees.Configuration and testing of any new hardware and software.Training new employees.

Master Of Engineering - Meng, Computer Engineering

Bachelor Of Engineering - Be, Information Technology