Maria Indriastuti Tjahyono Email & Phone Number

Schiphol, North Holland, Netherlands

Amsterdam Area, Netherlands

• Support Director, Relocation and Immigration Manager, Mobility Manager, and Tax Manager in a variety of needs• Assist in general financial management and provided administrative support to the company• Request purchase orders to vendors, generated invoices, tracked collection progress, and updated accounts receivable files and records• Collaborate with the bookkeeper to investigate and resolve any financial irregularities• Contact vendors or private clients with past due accounts to formulate payment plans and discuss restructuring options• Reorganize accounts payable processes, decreasing supplier payment delays • Contact new expats to collect required information and documents for their immigration applications, as well as submit and keep track on their immigration applications progress• Record data and keep communication log on daily basis for the managers and on-site consultants encouraging smooth transitions at shift change • Prepare and distribute tax return overview to tax clients, and submit clients’ tax return applications to the Dutch tax authorities• Create and update details of current and future tax clients to maintain accurate documentation and keep records organized and easily searchable• Update company service rates in partners’ online management tools

Breukelen, The Netherlands

● Assisted the directors in daily and weekly planning● Managed directors’ complex and frequently changing travel arrangements and coordinated pre-planning of trips● Orchestrated successful company events, seminars, and field trips from conception through completion, including associated travel and accommodation for all executives and board members● Created appropriate documentations as well as handled logistics, catering, agendas, and travel arrangements for board meetings● Acted as liaison towards donors and ensured smooth and adequate flow of information within the company to foster collaboration and to facilitate other business operations● Responsible for managing company database, website, and social media● Assisted with production and distribution of formal reporting, newsletters, brochures, and presentations● Evaluated and improved accuracy and completeness of financial records ● Handled sensitive information in a confidential manner● Monitored inventory of office supplies and expenses with attention to budgetary constraints● Ensured operations adhere to policies and regulations

Amsterdam Area, Netherlands

● Responded to customer queries in regard to apartment availability, questions upon arrival, and complaints, either via e-mail or by phone in an efficient and professional manner ● Worked with various channel management systems in order to maintain the accuracy of apartment availability ● Developed and maintained a well-organized filing system for operations purposes, such as check-in/out arrangements, apartment availability report, and cleaning schedule management● Worked closely with booking partners to ensure quality of services offered● Monitored and controlled accounts receivable ● Responsible for creating informative content on the company’s blog● Assisted apartment owners with any special arrangement requests● Monitored the performance of the Perfect Visit websites. This includes technical developments as well as content editing necessary for online visibility● Maintained online data on links where the Perfect Visit portfolio is published: referral websites, partner websites, etc. ● Helped coordinate operational and logistical activities related to the daily processes of Perfect Visit● Assisted with coordination of training for new members within Perfect Visit

Ede-Wageningen

● Created and maintained pricing documentation using SAP● Investigated, communicated, and solved price queries● Set and adjusted prices of company products● Created volume based rebate form and credit note tracking

Hoofddorp

● Responsible for the process of programming online survey● Assess the online study results● Responsible for sending invitation to target members● Contact the interview software provider for technical issues

Bachelor Of Business Administration, International Business And Management Studies

High School Degree, Science