Indu Manoj Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

- Gathered and elicited business requirements and written 400+ user stories accurately and on time.- Facilitated meetings and discussions to gather feedback and ensure alignment.- Developed stakeholder engagement plans, practicing active listening and empathy, and seeking feedback on communication and collaboration.- Supported over 8 Program Increment (PI) activities and contribute significantly to PI slide playback creation, presentation, and other planning… Show more - Gathered and elicited business requirements and written 400+ user stories accurately and on time.- Facilitated meetings and discussions to gather feedback and ensure alignment.- Developed stakeholder engagement plans, practicing active listening and empathy, and seeking feedback on communication and collaboration.- Supported over 8 Program Increment (PI) activities and contribute significantly to PI slide playback creation, presentation, and other planning activities.- Adherence to standardized Agile and Sprint processes consistently.- Refined and finalized user stories based on requirements and capacity during backlog refinement sessions.- Participated in Counsellor training sessions with Product Owners (PO), gaining insights into feedback and expectations.- Created comprehensive documentation, including Confluence pages, User Stories, and Process flows and adhere to standard templates, tools, and processes.- Conducted initial analysis and impact analysis upon receiving new requirements.- Supported Feasibility and Solution Design processes and Facilitate delivery through Sprints by collaborating with IT and development teams to design solutions that meet business needs.- Facilitated user acceptance testing (UAT) and gather feedback for improvements.- Assisted in preparation of 50+ slide packs for requirement review and conducting/presenting showcases.- Supported Release Management activities related to Learning Experience (LX) and Communications (as applicable).- Provided customer support through Service Desk tickets and Just Ask Me (JAM) sessions.- Ensured Requirements Engineering (RE) metrics are captured accurately. Show less

- Participated in training programs to develop skills in business analysis, leadership & other relevant areas.- Assisted in managing C4C (CRM project) by coordinating tasks, tracking progress & milestones and ensuring deadlines are met.- Worked & learned different project management tools like Jira, Confluence, SharePoint, Miro, Balsamiq & MS Visio.- Participated in documentation of process flow & analysis documents in C4C (CRM project).

Kochi, Kerala, India

Master Of Business Administration - Mba, Hr And Marketing

Bachelor Of Business Administration - Bba, Finance

12Th, Commerce

Activities and Societies: Basketball, Volleyball.