Indupuli Wickramasinghe Email & Phone Number

Colombo, Wp, Lk

Sri Lanka

🎯 Clevest/Astea ServiceNow Migration Training • Manage Jira for efficient issue tracking and resolution.• Lead weekly meetings with stakeholders to ensure training milestones are met.• Plan and coordinate R&D/Support training sessions to ensure readiness for migration🎯Unified Support Risk Management • Conduct monthly calls to update and manage the risk registry.• Perform risk report analysis and support risk mitigation strategies.🎯IFS 24R1 Initiatives• Manage unified support requirements and ensure alignment with project goals.• Maintain communication with UniSup heads and collaborate with the IFS R&D team to ensure timely delivery.• Run the GTOs for each 24R1 initiative to oversee smooth transitions.• Coordinate with cross-functional teams to gather requirements and monitor progress.• Ensure all deliverables meet quality standards and are completed within timelines.• Lead project communication to ensure all stakeholders are informed of progress and changes.🎯 Unified Support Global Patching Project• Manage Jira for effective tracking of the global patching project.• Assist in the creation and maintenance of Knowledge Base Articles.• Lead regular stand-up calls to keep stakeholders informed and the project on track.• Facilitate clear and consistent project communication to ensure alignment among all stakeholders.

Sri Lanka

Serving as Community Growth Partner/Scrum Master to BAT community, initiating, coordinating Strategic initiatives and events to deliver best value to Agile community

Colombo, Western Province, Sri Lanka

Following key projects undertaken and performed 🎯 Integrated Sales Data Dashboard•Served as the project scrum master, ensuring adherence to agile values and facilitating seamless collaboration between the business and development teams.• Utilized JIRA and MS PROJECT for project scheduling and commitment follow-ups.• Acted as a bridge between the business team and development team, facilitating effective communication and understanding of requirements.🎯 Business Partner Digitalization• Assumed the role of business analyst for a collaborative project with leading telecommunication service provider, aimed at implementing a digital solution for real-time visualization of sales data.• Gained exposure to modernizing systems by researching and evaluating emerging IT developments and contemporary business practices.• Played a key role in translating business needs into technical requirements, ensuring the successful implementation of the digital solution.🎯 Enhanced Sales Data Dashboards with Power BI• Leveraged the power of Power BI, a robust data visualization tool, to enhance and update critical sales data dashboards.• Transformed raw data into insightful reports, providing stakeholders with comprehensive and visually appealing information.• Contributed actively to the continuous improvement of data analysis processes, enabling informed decision-making and driving business success.

Colombo, Western Province, Sri Lanka

• Worked as the Capability Development Assistant of Customer Development in Unilever• Collaborated with key external stakeholders such as SLIM and i-context.• Provided learning and development opportunities for Unilever's outer core sales force.• Designed and implemented comprehensive training programs.• Aimed to enhance sales team performance and drive sales growth.• Led a project focused on centralizing information for the Unilever outer core sales force.• Streamlined processes to ensure efficient access to critical data• Improved decision-making and productivity through seamless information flow.

Sri Lanka

• As a University Ambassador for Unilever, I had the incredible opportunity to lead projects aimed at empowering undergraduates and preparing them for the corporate world while helping them discover their purpose in life.• Through engaging workshops, mentorship programs, and networking events, we provided invaluable resources and guidance to aspiring professionals, equipping them with the necessary skills and knowledge to excel in their careers.• This ambassadorship served as a transformative journey, allowing me to develop my own leadership abilities, enhance my communication skills, and gain a deeper understanding of the challenges faced by young individuals entering the workforce.• Being a part of this initiative was not only fulfilling, but it also provided me with a platform to contribute positively to the lives of others while continuously evolving personally and professionally.

Bsc In Management And Information Technology, Information Technology

Activities and Societies: • Secretary of Industrial Management Science Students’ Association 2021-2022 • Unilevr SPARK- University.

Education record

Activities and Societies: Debating Society, Media Unit, English Drama Circle, Netball