David Roberts Email & Phone Number

I lead the technical editing and document production team, ensuring all client-facing technical documents and proposals are grammatically correct, are properly formatted, and conform to company standards for branding and style.

United States

I specialized in editing business documents and content, including proposals, reports, presentations, curriculum, training materials, handbooks, manuals, technical documents, white papers, websites, social media profiles, executive bios, etc.I also wrote policies, processes, & procedures, such as user manuals/guides, work instructions/SOPs, employee handbooks, training/orientation materials, and how-tos.

San Antonio, Tx

I led the technical documentation team, ensuring all manufacturing process and user installation manuals were accurately written, edited, and illustrated for a full line of performance automotive components. I also worked with senior executives to write video scripts and develop content for the company’s website and performed on-camera B2C technical product demonstrations.Throughout my tenure, I improved efficiency and customer satisfaction by implementing document management strategies, increasing the consistency and effectiveness of in-house and B2C content, and training team members to effectively reduce redundancies and errors. I also improved team cohesiveness and job satisfaction through continuous mentoring and training and contributed to company morale by writing and editing a monthly employee newsletter.

I worked with civilian and military professionals to provide content management for www.af.mil, the official website of the U.S. Air Force, which included daily copy editing and writing of articles, press releases, photo captions, fact sheets, and more. I also attended content strategy meetings and served as a contributor and editor for the U.S. Air Force journalistic style guide.