Neha Dey Email & Phone Number
Who is Neha Dey? Overview
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Neha Dey is listed as Support Specialist (KYC and ATO) at Revolut, a with 19313 employees, based in India. AeroLeads shows a matched LinkedIn profile for Neha Dey.
Neha Dey previously worked as Support Specialist (KYC/ATO) at Revolut and Account Security Executive at Amazon. Neha Dey holds Bachelor'S Degree, Geography from West Bengal State University, Kolkata.
Email format at Revolut
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About Neha Dey
As an Account Security Executive at Amazon, I develop and implement strategies to safeguard customer accounts against unauthorized access and fraudulent activities. I track and report key security metrics and KPIs to measure the effectiveness of security measures. I also help customers to regain access to their multiple accounts, establishing a reputation for exceptional customer service in addressing security-related inquiries.I have over 4.5 years of professional experience in customer service, working in various teams and channels at Amazon. I have demonstrated deep knowledge and expertise in Amazon's products, services, and systems, acting as a go-to resource for internal teams and customers. I have handled escalated customer inquiries, demonstrating advanced problem-solving skills and customer-centric communication. I have also provided feedback and coaching to improve the quality of customer service interactions, and actively participated in training and skill development programs. I have mentored and coached junior team members, sharing my knowledge and expertise.I graduated with a Bachelor's degree in Geography from West Bengal State University in 2019. I have developed strong analytical and quantitative skills, as well as a keen interest in the spatial and environmental aspects of human societies. I am passionate about learning new things and applying them to real-world scenarios. I am dedicated to company growth and improvements, and to self-development to provide expectation-exceeding service. I am energetic, optimistic, and detail-oriented, and I value teamwork, collaboration, and innovation.
Neha Dey's current company
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Neha Dey work experience
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Support Specialist (Kyc/Ato)
Current
Account Security Executive
Developed and implemented strategies to safeguard customer accounts against unauthorized access and fraudulent activities.Tracked and reported key security metrics and KPIs to measure the effectiveness of security measures.Helped customer to regain the access to their multiple accounts. Established a reputation for exceptional customer service in addressing security-related inquiries.
Subject Matter Expert
Demonstrated deep knowledge and expertise in Amazon's products, services, and systems. Acted as a go-to resource for internal teams and customers, providing in-depth insights and solutions.Handled escalated customer inquiries, demonstrating advanced problem-solving skills and customer-centric communication. Utilized data analysis tools to monitor customer interactions and identify trends or areas requiring attention.Provided feedback and coaching to improve the quality of customer… Show more Demonstrated deep knowledge and expertise in Amazon's products, services, and systems. Acted as a go-to resource for internal teams and customers, providing in-depth insights and solutions.Handled escalated customer inquiries, demonstrating advanced problem-solving skills and customer-centric communication. Utilized data analysis tools to monitor customer interactions and identify trends or areas requiring attention.Provided feedback and coaching to improve the quality of customer service interactions. Actively participated in training and skill development programs.Mentored and coached junior team members, sharing knowledge and expertise Show less
Customer Service Representative
Provided exceptional customer support via various channels (phone, email, chat) and languages to address inquiries, resolve issues, and ensure customer satisfaction.Worked in various teams like Amazon Pay,Amazon Prime & Prime Video,Amazon Fresh, Escalation Desk , Amazon UK,Amazon ES,Interim DART Phone support .Effectively identified and resolved customer concerns, including order issues, returns, refunds, and technical problems. Maintained accurate records of customer interactions… Show more Provided exceptional customer support via various channels (phone, email, chat) and languages to address inquiries, resolve issues, and ensure customer satisfaction.Worked in various teams like Amazon Pay,Amazon Prime & Prime Video,Amazon Fresh, Escalation Desk , Amazon UK,Amazon ES,Interim DART Phone support .Effectively identified and resolved customer concerns, including order issues, returns, refunds, and technical problems. Maintained accurate records of customer interactions, ensuring comprehensive documentation of cases and resolutions. Show less
Colleagues at Revolut
Other employees you can reach at revolut.com. View company contacts for 19313 employees →
Edouard Habert
Colleague at RevolutParis, Île-De-France, France
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AA
Aziz Ali Abdul
Colleague at RevolutDebrecen Metropolitan Area, Hungary
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JC
Joseph Cordery
Colleague at RevolutLondon, England, United Kingdom
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SK
Shivam Kumar A.
Colleague at RevolutMadhya Pradesh, India
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BM
Beatriz Moreira
Colleague at RevolutPóvoa De Varzim, Porto, Portugal
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IK
Ivan Kravchuk
Colleague at RevolutValencia, Valencian Community, Spain
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CS
Chitransh Saxena
Colleague at RevolutUttar Pradesh, India
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FI
Foridul Islam
Colleague at RevolutColeman, Texas, United States
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AH
Amarilis Herrera
Colleague at RevolutGuatemala City, Guatemala
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MC
Mckenzie Crosby
Colleague at RevolutNarva, Ida-Virumaa, Estonia
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Neha Dey education
Frequently asked questions about Neha Dey
Quick answers generated from the profile data available on this page.
What company does Neha Dey work for?
Neha Dey works for Revolut.
What is Neha Dey's role at Revolut?
Neha Dey is listed as Support Specialist (KYC and ATO) at Revolut.
Where is Neha Dey based?
Neha Dey is based in India while working with Revolut.
What companies has Neha Dey worked for?
Neha Dey has worked for Revolut and Amazon.
Who are Neha Dey's colleagues at Revolut?
Neha Dey's colleagues at Revolut include Edouard Habert, Aziz Ali Abdul, Joseph Cordery, Shivam Kumar A., and Beatriz Moreira.
How can I contact Neha Dey?
You can use AeroLeads to view verified contact signals for Neha Dey at Revolut, including work email, phone, and LinkedIn data when available.
What schools did Neha Dey attend?
Neha Dey holds Bachelor'S Degree, Geography from West Bengal State University, Kolkata.
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