-Typing formal letters,notes,memos,articles,reports...-preparing bills, delivery order, order form, estimated cost,cheques..-dealing with different companies for collecting debts....-banking reconciliation,banking transactions..-calculate total sales, invoice of goods bought,taxes...-preparing payroll for the accountant considering HR procedures and law-preparing all financial documents and taxes procedures for accountant-scheduling meetings with clients,journalists,companies,..-maintaining a good relationship with differents companies,banks,insurance..

2006-2007-Customer advisor : banking transactions, collecting debts, banking insurance-Customer advisor: consumption loans,real property loans, cars loans,insurance-Preparing files for new customers,up dating CRM files,doing transactions on CRM.2007-2008-Quality Services Controller:taking decision about a difficult situation, preparing weekly reports-Training new staff about the products-Supervising the group-Prospecting new customers-assuring the after sales actions by giving bonus...-Maintaining a good quality services by checking files on CRM and resolving different situations.-Develops and maintains constructive and cooperative working relationships at all times;