Ines Ben Hamza
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Ines Ben Hamza Email & Phone Number

Availability and Operation Manager (incident management ) at Capgemini
Location: Katowice, Śląskie, Poland 9 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Availability and Operation Manager (incident management )
Location
Katowice, Śląskie, Poland
Company size

Who is Ines Ben Hamza? Overview

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Quick answer

Ines Ben Hamza is listed as Availability and Operation Manager (incident management ) at Capgemini, a with 321265 employees, based in Katowice, Śląskie, Poland. AeroLeads shows a matched LinkedIn profile for Ines Ben Hamza.

Ines Ben Hamza previously worked as Shift Lead at Capgemini and Major Incident Manager at Capgemini. Ines Ben Hamza holds Master'S Degree, International Business from Wyższa-Szkoła-Biznesu-W-Dąbrowie-Górniczej.

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Email format at Capgemini

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Capgemini

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Profile bio

About Ines Ben Hamza

Experienced Availability and Operations Manager with a proven ability to ensure smooth incident management processes and lead high-performing teams. Possess a strong foundation in project management methodologies and currently pursuing a Master's degree in International Business to enhance my understanding of global markets and expand my career opportunities.Seeking a challenging role where I can leverage my operational expertise, leadership skills, and knowledge of international business to drive organizational success.

Current workplace

Ines Ben Hamza's current company

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Capgemini
Capgemini
Availability and Operation Manager (incident management )
Katowice, PL
Website
Employees
321265
AeroLeads page
9 roles

Ines Ben Hamza work experience

A career timeline built from the work history available for this profile.

Availability And Operation Manager (Incident Management )

Katowice, Pl

Shift Lead

Current

Poland

Availability and Operation Manager (incident management )

Dec 2023 - Present

Major Incident Manager

Poland

Declaring the incident as a major incident and ensuring that the MIM process is followed and the incident is resolved at the earliest.-Main point of contact for any information about the major incident.-Daily reports and presentation about the workflow and - Monitoring alerts related to different applications on different servers and react according the process

Mar 2023 - Dec 2023

Incident Manager

Poland

Dec 2021 - Mar 2023

Service Desk Analyst

Poland

May 2021 - Dec 2021

Manager

Constantine, Algérie

Managing pharmacy staff, inventory and overseeing prescriptions.

Oct 2019 - Oct 2020

Telephone Operator

Sarl Eco Com

Constantine, Algeria

Promoting services and attracting new customers.Customers care service and treating their requests and complaints l.

Feb 2019 - Oct 2019

Animator

Tunis, Tunisie

During this period, I worked with several brands, as an hostess, animator or receptionist.I worked especially in events, opening events, launching new product, conferences and meetingsThe main brands that I worked for are:,, PlayStation, WII, Carrefour, Lella, Heineken, Philip Morris..

May 2014 - Sep 2014

Telephone Operator

Stream Call Center

Tunis, Tunisia

Generating phone calls and attracting new customers to buy our products (solar and photovoltaic panels)

Jun 2013 - May 2014
Team & coworkers

Colleagues at Capgemini

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2 education records

Ines Ben Hamza education

FAQ

Frequently asked questions about Ines Ben Hamza

Quick answers generated from the profile data available on this page.

What company does Ines Ben Hamza work for?

Ines Ben Hamza works for Capgemini.

What is Ines Ben Hamza's role at Capgemini?

Ines Ben Hamza is listed as Availability and Operation Manager (incident management ) at Capgemini.

Where is Ines Ben Hamza based?

Ines Ben Hamza is based in Katowice, Śląskie, Poland while working with Capgemini.

What companies has Ines Ben Hamza worked for?

Ines Ben Hamza has worked for Capgemini, Pharmacie / Officine, Sarl Eco Com, Carrefour, and Stream Call Center.

Who are Ines Ben Hamza's colleagues at Capgemini?

Ines Ben Hamza's colleagues at Capgemini include Dan Marfino, Ayshath Arsheena, Mahesh Chintha, Marek Kes, and Diksha Flamant.

How can I contact Ines Ben Hamza?

You can use AeroLeads to view verified contact signals for Ines Ben Hamza at Capgemini, including work email, phone, and LinkedIn data when available.

What schools did Ines Ben Hamza attend?

Ines Ben Hamza holds Master'S Degree, International Business from Wyższa-Szkoła-Biznesu-W-Dąbrowie-Górniczej.

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