Ines Cointement

Ines Cointement Email and Phone Number

Founder and CEO @ Seniac Ltd
London, GB
Ines Cointement's Location
London, England, United Kingdom, United Kingdom
About Ines Cointement

In an age of AI, I believe what truly sets brands apart is what technology canโ€™t replicate: ๐ ๐ž๐ง๐ฎ๐ข๐ง๐ž ๐ก๐ฎ๐ฆ๐š๐ง ๐œ๐จ๐ง๐ง๐ž๐œ๐ญ๐ข๐จ๐ง. Thatโ€™s why I founded Seniac, the first full-service Clienteling Agency for luxury and premium brands.At Seniac, ๐ฐ๐ž ๐ฆ๐š๐ค๐ž ๐ฅ๐ฎ๐ฑ๐ฎ๐ซ๐ฒ ๐ฉ๐ž๐ซ๐ฌ๐จ๐ง๐š๐ฅ.Our goal is to help brands turn 1:1 customer interactions into engines for growth. We bring structure and methodology to the human art of clienteling.Hereโ€™s how we can help:- ๐‘๐ž๐ญ๐š๐ข๐ฅ ๐‚๐ฅ๐ข๐ž๐ง๐ญ๐ž๐ฅ๐ข๐ง๐ : transforming customer-facing teams into brand ambassadors who build lasting, profitable relationships- ๐ƒ๐ข๐ ๐ข๐ญ๐š๐ฅ ๐‚๐ฅ๐ข๐ž๐ง๐ญ๐ž๐ฅ๐ข๐ง๐ : optimising email, SMS, WhatsApp, and social media to create personalised, conversational connections with your audience- ๐๐ซ๐ข๐ฏ๐š๐ญ๐ž ๐‚๐ฅ๐ข๐ž๐ง๐ญ๐ž๐ฅ๐ข๐ง๐ : connecting brands with UHNWIs through bespoke experiences and helping them acquire new VICs (Very Important Clients)By treating clienteling as a marketing channel in its own right, we ensure it delivers measurable results while staying deeply personal. ๐Ÿ“ฉ ๐‚๐จ๐ง๐ง๐ž๐œ๐ญ ๐š๐ง๐ ๐›๐จ๐จ๐ค ๐š ๐œ๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐š๐ญ๐ข๐จ๐ง ๐ฐ๐ข๐ญ๐ก ๐ฆ๐ž ๐ญ๐จ ๐ฌ๐ž๐ž ๐ก๐จ๐ฐ ๐’๐ž๐ง๐ข๐š๐œ ๐œ๐š๐ง ๐ก๐ž๐ฅ๐ฉ ๐ฒ๐จ๐ฎ๐ซ ๐›๐ซ๐š๐ง๐ ๐ญ๐ก๐ซ๐ข๐ฏ๐ž.๐‰๐จ๐ข๐ง ๐ฎ๐ฌAre you a clienteling specialist with a passion for luxury? If youโ€™re ready to collaborate on exciting projects and bring your expertise to luxury & premium brands, I would love to hear from you. Connect and send me a DM to start the conversation.๐๐š๐ซ๐ญ๐ง๐ž๐ซ๐ฌ๐ก๐ข๐ฉ ๐ฉ๐ซ๐จ๐ ๐ซ๐š๐ฆ๐ฆ๐žAre you a luxury-focused personal shopper, concierge, real estate agent, financial advisor, travel agent, or personal assistant? Seniac is looking to partner with professionals like you. Connect and send me a DM to start the conversation.

Ines Cointement's Current Company Details
Seniac Ltd

Seniac Ltd

View
Founder and CEO
London, GB
Website:
seniacagency.com
Employees:
2
Ines Cointement Work Experience Details
  • Seniac Ltd
    Founder And Ceo
    Seniac Ltd
    London, Gb
  • Seniac Ltd
    Founder
    Seniac Ltd Sep 2023 - Present
    ๐’๐ž๐ง๐ข๐š๐œ ๐ข๐ฌ ๐ญ๐ก๐ž ๐Ÿ๐ข๐ซ๐ฌ๐ญ ๐Ÿ๐ฎ๐ฅ๐ฅ-๐ฌ๐ž๐ซ๐ฏ๐ข๐œ๐ž ๐‚๐ฅ๐ข๐ž๐ง๐ญ๐ž๐ฅ๐ข๐ง๐  ๐€๐ ๐ž๐ง๐œ๐ฒ ๐Ÿ๐จ๐ซ ๐ฅ๐ฎ๐ฑ๐ฎ๐ซ๐ฒ ๐š๐ง๐ ๐ฉ๐ซ๐ž๐ฆ๐ข๐ฎ๐ฆ ๐›๐ซ๐š๐ง๐๐ฌ.Expertise:- ๐‘๐ž๐ญ๐š๐ข๐ฅ ๐‚๐ฅ๐ข๐ž๐ง๐ญ๐ž๐ฅ๐ข๐ง๐ : transforming customer-facing teams into brand ambassadors who build lasting, profitable relationships- ๐ƒ๐ข๐ ๐ข๐ญ๐š๐ฅ ๐‚๐ฅ๐ข๐ž๐ง๐ญ๐ž๐ฅ๐ข๐ง๐ : optimising email, SMS, WhatsApp, and social media to create personalised, conversational connections with your audience- ๐๐ซ๐ข๐ฏ๐š๐ญ๐ž ๐‚๐ฅ๐ข๐ž๐ง๐ญ๐ž๐ฅ๐ข๐ง๐ : connecting brands with UHNWIs through bespoke experiences and helping them acquire new VICs (Very Important Clients)
  • Jimmy Choo
    Senior Advisor - Data, Analytics & Ai Strategy
    Jimmy Choo Sep 2023 - Jun 2024
    London, Gb
  • Jimmy Choo
    Global Senior Crm Director
    Jimmy Choo Mar 2021 - Aug 2023
    London, Gb
    - Global omnichannel CRM strategy- Brand & Customer insights- Analytics & MarTech stack- Loyalty & VIC programme- Clienteling & Retail training- Retail digitalization & innovation
  • Edhec Business School
    Lecturer & Thesis Director
    Edhec Business School Sep 2023 - May 2024
    Roubaix, Nord, Fr
    International Marketing Strategy focused on Luxury
  • Yoox Net-A-Porter Group
    Global Crm Manager
    Yoox Net-A-Porter Group Aug 2019 - Mar 2021
    London, London, Gb
    - Global CRM & Direct-to-consumer strategy (mrporter.com)- Loyalty & EIP programme- Cross-channel marketing orchestration- Customer analytics & insights
  • Burberry
    Global Client Engagement Manager
    Burberry Jun 2018 - Aug 2019
    London, Gb
    - Global Clienteling strategy- CRM performance management- Retail training
  • Burberry
    Global Client Engagement Analyst
    Burberry Feb 2017 - May 2018
    London, Gb
    - CRM segmentation & KPIs- ROI tracking- Burberry Private Client (Top Vendors) programme
  • Chanel
    Market Insight Project Manager
    Chanel Sep 2015 - Feb 2017
    London, England, Gb
    - Global Anti-diversion strategy (parallel & grey market)- Market research- Social listening
  • Chanel
    Business Analyst
    Chanel Jul 2014 - Dec 2014
    London, England, Gb
    - Global Eyewear department- Wholesale/Retail trends & forecasts- Competitive analysis
  • Mazars
    Auditor
    Mazars Jan 2014 - Mar 2014
    Paris La Defense, Fr
    ๐‘Š๐‘Ž๐‘–๐‘ก, ๐‘คโ„Ž๐‘Ž๐‘กโ“ ๐ผ ๐‘ก๐‘œ๐‘œ๐‘˜ ๐‘Ž ๐‘๐‘Ÿ๐‘–๐‘’๐‘“ ๐‘‘๐‘’๐‘ก๐‘œ๐‘ข๐‘Ÿ ๐‘“๐‘Ÿ๐‘œ๐‘š ๐‘š๐‘ฆ ๐‘™๐‘ข๐‘ฅ๐‘ข๐‘Ÿ๐‘ฆ ๐‘—๐‘œ๐‘ข๐‘Ÿ๐‘›๐‘’๐‘ฆ ๐‘–๐‘›๐‘ก๐‘œ ๐‘“๐‘–๐‘›๐‘Ž๐‘›๐‘๐‘–๐‘Ž๐‘™ ๐‘Ž๐‘ข๐‘‘๐‘–๐‘ก๐‘–๐‘›๐‘”. ๐ผ ๐‘“๐‘Ž๐‘๐‘’๐‘‘ ๐‘ ๐‘’๐‘™๐‘“-๐‘‘๐‘œ๐‘ข๐‘๐‘ก ๐‘Ž๐‘›๐‘‘ ๐‘ค๐‘œ๐‘›๐‘‘๐‘’๐‘Ÿ๐‘’๐‘‘ ๐‘–๐‘“ ๐ผ ๐‘Ÿ๐‘’๐‘Ž๐‘™๐‘™๐‘ฆ ๐‘๐‘’๐‘™๐‘œ๐‘›๐‘”๐‘’๐‘‘ ๐‘–๐‘› ๐‘กโ„Ž๐‘’ ๐‘”๐‘™๐‘Ž๐‘š๐‘œ๐‘Ÿ๐‘œ๐‘ข๐‘  ๐‘ค๐‘œ๐‘Ÿ๐‘™๐‘‘ ๐‘œ๐‘“ ๐‘™๐‘ข๐‘ฅ๐‘ข๐‘Ÿ๐‘ฆ. ๐ต๐‘ข๐‘ก ๐‘ ๐‘œ๐‘š๐‘’๐‘ก๐‘–๐‘š๐‘’๐‘ , ๐‘™๐‘–๐‘“๐‘’'๐‘  ๐‘ข๐‘›๐‘’๐‘ฅ๐‘๐‘’๐‘๐‘ก๐‘’๐‘‘ ๐‘ก๐‘ข๐‘Ÿ๐‘›๐‘  ๐‘”๐‘–๐‘ฃ๐‘’ ๐‘ข๐‘  ๐‘กโ„Ž๐‘’ ๐‘š๐‘œ๐‘ ๐‘ก ๐‘–๐‘š๐‘๐‘œ๐‘Ÿ๐‘ก๐‘Ž๐‘›๐‘ก ๐‘–๐‘›๐‘ ๐‘–๐‘”โ„Ž๐‘ก๐‘ . ๐ธ๐‘ฃ๐‘’๐‘› ๐‘กโ„Ž๐‘œ๐‘ข๐‘”โ„Ž ๐‘Ž๐‘ข๐‘‘๐‘–๐‘ก๐‘–๐‘›๐‘” ๐‘ค๐‘Ž๐‘ ๐‘›'๐‘ก ๐‘š๐‘ฆ ๐‘๐‘Ž๐‘ ๐‘ ๐‘–๐‘œ๐‘›, ๐‘กโ„Ž๐‘–๐‘  ๐‘’๐‘ฅ๐‘๐‘’๐‘Ÿ๐‘–๐‘’๐‘›๐‘๐‘’ ๐‘ค๐‘Ž๐‘  ๐‘ก๐‘Ÿ๐‘Ž๐‘›๐‘ ๐‘“๐‘œ๐‘Ÿ๐‘š๐‘Ž๐‘ก๐‘–๐‘ฃ๐‘’. ๐ผ๐‘ก ๐‘Ÿ๐‘’๐‘–๐‘›๐‘“๐‘œ๐‘Ÿ๐‘๐‘’๐‘‘ ๐‘š๐‘ฆ ๐‘™๐‘œ๐‘ฃ๐‘’ ๐‘“๐‘œ๐‘Ÿ ๐‘™๐‘ข๐‘ฅ๐‘ข๐‘Ÿ๐‘ฆ ๐‘Ž๐‘›๐‘‘ ๐‘‘๐‘’๐‘’๐‘๐‘’๐‘›๐‘’๐‘‘ ๐‘š๐‘ฆ ๐‘๐‘œ๐‘š๐‘š๐‘–๐‘ก๐‘š๐‘’๐‘›๐‘ก ๐‘ก๐‘œ ๐‘–๐‘ก. ๐‘ƒ๐‘™๐‘ข๐‘ , ๐‘กโ„Ž๐‘’ ๐‘Ž๐‘›๐‘Ž๐‘™๐‘ฆ๐‘ก๐‘–๐‘๐‘Ž๐‘™ ๐‘ ๐‘˜๐‘–๐‘™๐‘™๐‘  ๐ผ ๐‘”๐‘Ž๐‘–๐‘›๐‘’๐‘‘ ๐‘๐‘Ÿ๐‘œ๐‘ฃ๐‘’๐‘‘ ๐‘–๐‘›๐‘๐‘Ÿ๐‘’๐‘‘๐‘–๐‘๐‘™๐‘ฆ ๐‘ฃ๐‘Ž๐‘™๐‘ข๐‘Ž๐‘๐‘™๐‘’.- External audits of financial statements (large and mid cap corporates)- Strategic summaries and recommendations
  • Hermรจs
    Sales Assistant
    Hermรจs May 2013 - Jun 2013
    Paris, Fr
    Faubourg Saint-Honorรฉ Flagship store
  • Wish Want Wear (Now Chic-By-Choice.Com)
    Marketing Analytics & Business Development
    Wish Want Wear (Now Chic-By-Choice.Com) Sep 2012 - Dec 2012
    Designer dress and accessory rental services- Web & digital marketing performance- KPIs setting & reporting- Operational support

Ines Cointement Education Details

  • Emlyon Business School
    Emlyon Business School
    General
  • Egade Business School Del Tecnolรณgico De Monterrey
    Egade Business School Del Tecnolรณgico De Monterrey
    Graduate Business School Of Tec De Monterrey
  • East China Normal University
    East China Normal University
    General
  • Saint-Jean De Passy
    Saint-Jean De Passy
    Classe Prรฉparatoire

Frequently Asked Questions about Ines Cointement

What company does Ines Cointement work for?

Ines Cointement works for Seniac Ltd

What is Ines Cointement's role at the current company?

Ines Cointement's current role is Founder and CEO.

What schools did Ines Cointement attend?

Ines Cointement attended Emlyon Business School, Egade Business School Del Tecnolรณgico De Monterrey, East China Normal University, Saint-Jean De Passy.

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