Ines Marcos Email & Phone Number

London, United Kingdom

London, United Kingdom

Bennett Hay gives bespoke hospitality services for guest fulfillment, providing guest services, food and wellbeing.Main duties: Meet and great customer, giving 5* service, control and check booking, and meeting rooms.Provide excellent service in formal fine dining and hospitality breakfast a la cart or breakfast buffet and lunches.Assist in events, always maintaining excellent levels of service.

Bea’s of Bloomsbury is a coffee shop specialized in afternoon tea, bakery and coffee shop in St Paul’s.Be responsible for Front of house team and kps. Leading a team of 10 people.Follow the analysis plan for sales and profit. Make rotas, ordering stock, input invoices.Knowledge and manage “Book a Table” system, deal with table times and reservations, looking after the tearoom during service, training and assessing new staff, cash handling, stock control, forecasting and sales report.

Ibiza, Spain

Kanya is located in very busy area in San Antonio on the Sunset strip of Ibiza. Defined as a lounge-bar during the day and Restaurant during the evenings provides authentic Spanish cuisine, fresh cocktails and live music.Main duties: Take table bookings and set up tables for diner, make reservation personally and on the telephone, arrange andtake the appropriate seating to the customers, served them ensuring the get a delightful experience.

London

Konditor & Cook is a bakery and cake shop with high standards of fresh baking and high quality in all of the products and services.As an Assistant Manager I supported the manager organizing and running the shop.Leading a team of 7 team members (Recruiting, training and motivating staff)Checked stock levels and ordering disposable catering products from company suppliers.Monitored quality control and hygiene control (Food Safety - For Catering Level 2).Cash handling.

Segovia, Spain

Managing the reception area, carrying out general admin tasks.Supervising conference room reservation schedules take and make booking by Phone, mail and internet providorsWelcome and check in new customers, give help information about the hotel and about the city.Check out customers, reservations and accountsCompleting Night Audit Reports, Balance cc´s and cash for Restaurant, Bar and Spa department.