Inês Ribeiro Email & Phone Number

Portugal

Porto, Portugal

As the primary point of contact for the Compliance Training Department in the Americas region, including Canada and Latin America (LatAm), my main responsibilities as Compliance Training Coordinator are to:- Manage the creation and development of the Annual Compliance Training Plan for Natixis CIB Americas and business affiliates, from its inception.

Dublin, County Dublin, Ireland

In my role as a Safety and Compliance Executive at Access Healthcare, a healthcare recruitment agency in Ireland, my primary responsibilities are to:- Closely collaborate with healthcare workers, clients and stakeholders (Healthcare Recruiters and Leaders) to address compliance requirements in alignment with Irish regulatory standards- Conduct a.

London, England, United Kingdom

As part of the Operations Learning team, my responsibilities as a L&D Specialist were to:- Manage onboarding and training projects for new joiners in Operations (Customer Relations, Customer Experience, Compliance and Logistics)- Deliver and update group onboarding & induction sessions- Manage and update content for the group intranet on Training and.

London, England, United Kingdom

As a Customer Operations Associate, my day-to-day tasks involved:- Supporting the company’s clients in their daily queries and troubleshooting process following product (terminal) installation, either remotely and/or in-person, by providing field service when required;- Managing client relationships, by preparing and organising personalised surprise visits.

London, United Kingdom

Being responsible for overseeing the administrative operation aspect of a Private practice within the Ophthalmology field, my role consisted of working unsupervised and generating my own correspondence by communicating with internal and external parties, whilst working with colleagues across multi-disciplinary teams and Trusts to provide the required level.

Being the first point of contact for Airbnb users by providing assistance and resolving issues for guests and hosts who use the platform to book and host accommodations, my role as an advisor entailed:- Assisting users of the Airbnb platform (hosts and guests) in their queries prior to, during and after the stay or experience.- Dealing with email, chat and.

London, United Kingdom

Whilst working in the National Healthcare System as an Admin Clerk at Moorfields Eye Hospital, my main duties involved:- Registering new patients and updating existing patient information in the hospital’s electronic medical records (EMR) system.- Scheduling patients' appointments, ensuring the availability of consultants, rooms, and equipment..

London, United Kingdom

Being the first point of contact for private and NHS patients in a medical facility, my primary task at the Baker Street Clinic involved assisting in the opening of 1 of the 5 group clinics, in King's Cross, creating standardised procedures and processes to ensure the smooth and efficient functioning of the clinic, while providing quality patient.

London, United Kingdom

As part of the Customer Relations department, I was responsible for the reception area at The Royal Horseguards Hotel, a 5-star hotel in the heart of London (Westminster), being mostly responsible for:- Greeting guests upon their arrival at the hotel, and assisting with their check-in/check-out processes. This included verifying guest information.

Porto Airport - Aeroporto Francisco Sá Carneiro, Maia, Portugal

Focused in ensuring that passengers have a smooth and pleasant experience at the airport, my main duties involved:- Check-in and boarding procedures: Verifying passengers' travel documents, baggage tagging issuing boarding passes, and assigning seat.- Passenger assistance: Assisting passengers with any special needs, such as wheelchair assistance.

Porto Airport - Aeroporto Francisco Sá Carneiro, Maia, Portugal

Focused in ensuring that passengers have a smooth and pleasant experience at the airport, my main duties involved: - Check-in and boarding procedures: Verifying passengers' travel documents, baggage tagging issuing boarding passes, and assigning seat. - Passenger assistance: Assisting passengers with any special needs, such as wheelchair assistance.

Porto, Portugal

As part of my study program in Tourism & Business Management, I was recommended by the Head Teacher of my University to the Mayor of Porto, to participate in the weekly City Hall tours as a Guide.Overall, I was responsible for providing tours within the Porto City Hall building, sharing information about its history, architecture, and significance with.

French Studies

Bachelor'S Degree, Tourism And Travel Services Management, 17

Activities and Societies: Pedagogic Council (Representative of Tourism degree) ISCET _ Higher Education Institution of Business and.