Inês Fonseca
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Inês Fonseca Email & Phone Number

Customer Service Associate @ Sabinsa at Sabinsa Corporation
Location: Frankfurt, Hesse, Germany 3 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Associate @ Sabinsa
Location
Frankfurt, Hesse, Germany
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Who is Inês Fonseca? Overview

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Quick answer

Inês Fonseca is listed as Customer Service Associate @ Sabinsa at Sabinsa Corporation, a with 83 employees, based in Frankfurt, Hesse, Germany. AeroLeads shows a matched LinkedIn profile for Inês Fonseca.

Inês Fonseca previously worked as Customer Service Associate at Sabinsa Corporation and Review Operations Specialist at Frontiers. Inês Fonseca holds Languages And Business Affairs from Universidade De Aveiro.

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Sabinsa Corporation

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Profile bio

About Inês Fonseca

Inês Fonseca is a Customer Service Associate @ Sabinsa at Sabinsa Corporation. They is proficient in English. Colleagues describe them as "I managed Inês for a year in her role as Review Operations Specialist. Inês has a great understanding of Customer Experience and how actions we take can have an impact and will always take a holistic approach. Inês will take on any task asked of her always with a positive attitude even if the task was outside of her comfort zone for example a telephone taskforce that was set up for a months trial. Inês is a team player but can also work independently. Inês would be an asset to any company and I would recommend."

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Sabinsa Corporation
Sabinsa Corporation
Customer Service Associate @ Sabinsa
windsor, new jersey, united states
Website
Employees
83
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3 roles

Inês Fonseca work experience

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Customer Service Associate

Current

Frankfurt Rhine-Main Metropolitan Area

Jun 2024 - Present

Review Operations Specialist

As a Review Operations Specialist, I am dedicated to optimizing the peer review process for academic manuscripts submitted to Frontiers. My responsibilities include:Author and Editor Support: Offering daily comprehensive support to authors, editors, and reviewers throughout the peer-review process via email, ensuring their needs are met effectively. Assisting users during their usage of the peer review platform. Monitoring Peer Review Processes: Overseeing the peer review process for academic manuscripts submitted to Frontiers in Sustainable Cities, Frontiers in Water and Frontiers in Climate, ensuring efficiency, fairness, and timeliness.Effective Liaison: Maintaining effective communication with other teams to ensure a quick and constructive peer review process. This involves addressing queries and managing delays promptly.Quality Control: Conducting rigorous quality control checks to guarantee that the peer review process is free from conflicts of interest, enhancing the integrity of the review.Data Tracking: Tracking key metrics, such as review time, aligned with company Objectives and Key Results (OKRs) using Tableau reporting.

Sep 2022 - Apr 2024

Scientific Events And Medical Training Specialist @ Cuf Academic Center

Porto, Portugal

Logistics Management:Lead the planning and execution of events and training sessions for health care professionals, ensuring meticulous coordination of all logistical aspects.Manage room logistics, procurement of spaces and services, and set-up of event spaces.Oversee secretariat functions and coordinate with various teams for smooth execution.Efficiently manage speakers and participants, ensuring a seamless event experience.On-Site Execution:Take charge of on-site event management, overseeing logistics delivery and staff coordination for a flawless execution.Risk Assessment:Conduct thorough risk assessments for each event, addressing potential challenges, and implementing proactive solutions to ensure smooth operations.Venue and Supplier Relations:Research, identify, and recommend suitable venues and suppliers for events, fostering strong relationships for optimal support.Financial Oversight:Efficiently manage event budgets, track costs, and ensure adherence to financial parameters.Articulate with external companies to secure financial and non-financial support for events.Communication:Effectively communicate programmed activities through available channels, ensuring a clear and comprehensive understanding among stakeholders.Gazeta Médica Journal Coordination:Manage the production of the Gazeta Médica journal, ensuring the successful completion of four annual editions.Handle the reception and organization of submissions, selection and contact with reviewers, article formatting, and communication with authors.Maintain Gazeta Médica's website and actively search for sponsors to support the journal.Manage indexation processes to enhance the journal's visibility and impact.Scholarship Program Organization:Organize the company's scholarship programs, particularly those related to Ph.D. initiatives.

Nov 2019 - Sep 2022
Team & coworkers

Colleagues at Sabinsa Corporation

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2 education records

Inês Fonseca education

FAQ

Frequently asked questions about Inês Fonseca

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What company does Inês Fonseca work for?

Inês Fonseca works for Sabinsa Corporation.

What is Inês Fonseca's role at Sabinsa Corporation?

Inês Fonseca is listed as Customer Service Associate @ Sabinsa at Sabinsa Corporation.

Where is Inês Fonseca based?

Inês Fonseca is based in Frankfurt, Hesse, Germany while working with Sabinsa Corporation.

What companies has Inês Fonseca worked for?

Inês Fonseca has worked for Sabinsa Corporation, Frontiers, and Cuf - Hospitais E Clínicas.

Who are Inês Fonseca's colleagues at Sabinsa Corporation?

Inês Fonseca's colleagues at Sabinsa Corporation include Jay Nair, Aditya Malaviya, Kim Merselis, Shashikant Shingare, and Marcin Rutkowski.

How can I contact Inês Fonseca?

You can use AeroLeads to view verified contact signals for Inês Fonseca at Sabinsa Corporation, including work email, phone, and LinkedIn data when available.

What schools did Inês Fonseca attend?

Inês Fonseca holds Languages And Business Affairs from Universidade De Aveiro.

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