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Ines Efendic is listed as Manager, Delivery Support at Procom at Procom, a company with 988 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Ines Efendic.
Ines Efendic previously worked as Manager, Delivery Support at Procom and Recruitment Delivery Coordinator at Procom. Ines Efendic holds Bachelor'S Degree, Honours Commerce from Mcmaster University.
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I’m an operations and client relationship professional with over 10 years of experience, focused on delivering exceptional customer experiences and driving operational efficiency. I love building strong, long-term relationships with clients and collaborating with teams to solve problems and streamline processes. Whether it’s optimizing workflows, ensuring smooth service delivery, or mentoring teams, I’m all about finding ways to make things work better for everyone. My goal is always to improve client satisfaction while making operations run more smoothly.
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Toronto, Ontario, Canada
-Lead and mentor a high-performing team, driving performance and succession planning to meet SLAs and business objectives.-Oversee QMS compliance, ensuring alignment with ISO 9001:2015 standards and managing audits and non-conformance processes.-Spearhead process improvements and cross-functional projects to enhance operational efficiency and service.
Toronto, Ontario, Canada
-Serve as the primary point of contact for client and consultant interactions, ensuring a positive experience through coaching, problem resolution, and onboarding support.-Coordinate job orders and recruitment coverage within ATS (Bullhorn), and manage follow-ups with the recruitment team to ensure timely placement of candidates.-Track and update Vendor.
Toronto, Canada Area
-Revamped internal processes for sales, procurement, contract review, and relationship management to improve efficiency and controls.-Generated over $1.5M in revenue by exceeding sales targets and expanding outreach to C-suite and VP-level clients.-Led LinkedIn campaign strategies, increasing the number of proposals delivered to new prospects.-Boosted.
Hamilton, Ontario, Canada
Other employees you can reach at procom.ca. View company contacts for 988 employees →
Valerie Guille
Colleague at Procom
Montreal, Quebec, Canada, Canada
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CA
Cinthya Arias
Colleague at Procom
Costa Rica, Costa Rica
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RU
Raul Urquizo
Colleague at Procom
Bolivia, Bolivia, Plurinational State Of
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JJ
Jake Jacob
Colleague at Procom
Greater Vancouver Metropolitan Area, Canada
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GK
Gee K
Colleague at Procom
Brampton, Ontario, Canada, Canada
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ML
Marjorie Labbé
Colleague at Procom
Capitale-Nationale, Quebec, Canada, Canada
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TH
Tom Huth
Colleague at Procom
Toronto, Ontario, Canada, Canada
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KM
Kuda Machaya
Colleague at Procom
Greater Houston, United States
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NB
Nancy Brickwood
Colleague at Procom
Greater Toronto Area, Canada, Canada
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OG
Oscar Garza
Colleague at Procom
Pharr, Texas, United States, United States
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Quick answers generated from the profile data available on this page.
Ines Efendic works for Procom.
Ines Efendic is listed as Manager, Delivery Support at Procom at Procom.
Ines Efendic is based in Greater Toronto Area, Canada, Canada while working with Procom.
Ines Efendic has worked for Procom, Propulo Consulting, Arcelormittal Dofasco, and Loblaw Companies Limited.
Ines Efendic's colleagues at Procom include Valerie Guille, Cinthya Arias, Raul Urquizo, Jake Jacob, and Gee K.
You can use AeroLeads to view verified contact signals for Ines Efendic at Procom, including work email, phone, and LinkedIn data when available.
Ines Efendic holds Bachelor'S Degree, Honours Commerce from Mcmaster University.
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