- Analyze and organize office operations and procedures such as bookkeeping, personal management, filing systems, requisition of supplies, repairs, and other clerical services.- Maximize office productivity.- Formulate procedure. Review clerical records to ensure completeness, accuracy, and timeliness.- Prepare activities reports for guidance of management.- Maintain contact with customers and outside vendors. Work with customers in resolving billing issues or any problems they may have.- Research and prepare credit for manager approval.- Run reports to audit and confirm all transfers are accepted.- Post payments on accounts, and keep all open reports updated. - Responsible for improving employee experience at work.

- Organized multiple events such as concerts, festivals, cocktails, and receptions.- Acted as stage manager for the largest food festival in the country.- Developed and coordinated the marketing strategy for the company.- Partnered with industry colleagues across the country to organize multiple events.

- Assistant to the Commercial Counselour and Commercial Attaché for the Caribbean Region.- Managed industry sectors to establish connections between Dominican and US businesses. - Managed the investment portfolio promoting Dominican investment to the United States. - Organized multiple events such as receptions, luncheons, trade shows.- Organized B2B and B2G meetings between the Dominican and U.S. businesses and officials.- Developed and coordinated industry presentations and commercial briefings. - Conducted detailed analyses of economic data and industry sectors.- Managed and implemented a brand identity, and managed inventory of marketing materials.- Assisted in the hiring and recruiting of new staff with includes screening candidates, resume review, and interviewing.- Developed a method for managing and updating shared files.- Managed the annual report of Doing Business in the Dominican Republic.- Made travel arrangements and organized accommodations for senior staff and incoming visitors.- Updated and maintained staff bulleting boards and newsletters.

- Prepared and delivered informational workshops to increase product knowledge to multiple sales teams.- Developed and implemented advertising campaigns.- Managed inventory of POP materials at stores. - Assisted the Sales Manager to establish relationships with new partners.- Represented the company in multiple events and meetings.

- Assisted client requests maintaining high standards of customer service.- Assisted the sales team with promotional materials for large trade shows.- Developed and implemented marketing campaigns.- Assisted the in-house marketing teams with the organizations of focused events.

- Provided high standards of customer service support to retail clients and corporate companies placing gas orders. - Assisted the sales team during fast-paced operations and managed client complaints.