I helped the Transactional Specialist who is in charge of all transactions that take place in a business organization -- processing all requests from customers, both online and offline, in an orderly and timely manner.

I took on many responsibilities, including effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports. Other important aspects I did was ensuring the health and safety regulations and manage inventory. And now, my partner handles them. That's why I'm looking for any full-time job.

I was accountable for budgeting and financial management, planning, organizing, and directing all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations and housekeeping. And now, my partner handles them. That's why I'm looking for any full-time job.

I performed tasks like answering incoming calls, scheduling, invoicing and other admin responsibilities – all from my remote or home office.

As an E-commerce Customer Service Representative, I responded to customer web inquiries regarding online merchandise or service orders, assisted customers with product selection, answered basic questions, and suggested various product options that are available. Also, I documented customer problems and inputs it in a ticketing system. I ensured prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures.

I provided technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. My support was provided by clearly communicating technical solutions in a user-friendly, professional manner.