Ines Lizardi Email & Phone Number

United States

Georgia, United States

Provide master data support to Project Contour that spans across the Finance organization and multiple geographies. Support the design, test and execution of new data models, processes, and technology to support modern information needs and design requirements.

Georgia, United States

• Designed and automated employee cost planning reporting for Growth function finance managers by combining multiple sources of data and therefore improving timeliness and accuracy.
• Led OE project to streamline master data process which contributed to a change in frequency of updates and a better understanding of the process which facilitated timelier submissions.
• Created and maintained SAP cost center hierarchy for all corporate functions to support Hyperion system reporting.
• Served as Business Steward for all corporate functions and manage SAP GAM, share point sites and shared folder access requests and audits.
• Mastered data SME working with finance and corporate function leadership to ensure that reporting, planning and financial system structures are completed appropriately.

• Worked remotely with the letter team to expedite the change control, legal and compliance approval process of letter/email text in English and Spanish. This ultimately resulted in enhanced customer communications.
• Received multiple Citi Star Player Awards in recognition of contributions to projects and enhancements to the group’s processes.
• Developed a SharePoint site as a repository for the inventory of 2,000+ Citi and business partners’ manual letters. This greatly improved the team’s and other users’ access and research capabilities.
• Reduced 2008 department translation costs by 99% and completed the entire translation process for emergency cases in less than 24 hours. This was an improvement over the prior year’s standard.
• Improved overall Spanish translations cycle time by 10% from prior year. 56% of requests were completed in less than one week.
• Designated as Subject Matter Expert due to ability to quickly translate statement and ebusiness messages into The Home Depot letters arena.

• Liaison between call centers, marketing and clients. Assisted with the compilation of presentation material for weekly communications to management team and The Home Depot.
• Led and participated in operational related, cross-functional project teams that facilitated the implementation of various new programs within required timelines.
• As the Subject Matter Expert for The Home Depot credit card customer service letters, developed and created business cases to improve efficiency and productivity of call center operations.
• Built and maintained solid relationships with internal management and partners ensuring smoother project implementation, better acceptance of process changes, and timelier problem solving response.

• Spearheaded the 2001 EXPO Design Center change in terms which successfully communicated account term changes to 50,000 cardholders.
• Created review process for billing statement inserts and messages achieving 100% legal compliance and alignment with The Home Depot’s overall marketing strategy.
• Designed the marketing budget tracking process, overseeing monthly reconciliation with The Home Depot, and ensuring the $30MM marketing budget was properly stated. Reconciliation cycle time was reduced by 80%.
• Led the creative design and development process for the 2003 Home Improvement Loan pre-screen mailing to 2.2MM prospects. Coordinated the design of 6 unique packages from concept to press check.
• Assisted GE corporate and The Home Depot with the design and production of consumer collateral materials in two languages for nationwide in-store display.
• Key driver in the initial research and development of the Hispanic marketing initiative across GE clients.

• Managed funding and invoicing deadlines for multiple clients involving varied deal structures, recourse arrangements, cycle times and contracts while participating in numerous cross team projects.
• Prepared monthly service fee invoices for assigned clients to ensure compliance with current client program agreement.
• Trained new hires, rolled out team procedures, and drove implementation of team-wide process improvements.

• Serviced clients by preparing tax returns and delivering other accounting services.

• Calculated daily net asset value for fixed and short-term income bond funds. 100% under the time deadline.

• Performed monthly closings, financial statements and consolidation for two companies.

• Accurately prepared financial statements, monthly closings, tax returns and payroll taxes.