Ines M. Rodriguez Email & Phone Number

United States

- Coached a staff of six employees about products knowledge, communication style, portraying confidence, and overcoming client obstacles- Created a new onboarding system for efficient and seamless hiring process- Implemented a culture of expertise to create unique relationships with clients to ensure their loyalty- Conducted private F group masterclasses for clients that wanted to know more about personal brand and caviar - acquired a Certificate in Food Protection

Greater New York City Area

- Planned and executed monthly events at the store to attract extra revenue and clients- Performed weekly and monthly one-on-one coaching with a staff of 15+ employees, to strengthen their skills and developed weaknesses- Coordinated operations and ensured schedules and obIectives were met daily- In charge of onboarding all new hires

- Coached and supervised staff to develop and maintain individual selling goals, customer service, and product knowledge, and ensure all operational responsibilities were carried out- Created and promoted strong business relationships with vendors, mall management, and local businesses- Followed Loss Prevention guidelines throughout the store, including the back office and selling floor.

Roosevelt Field Mall, Garden City, Ny

- Developed clientele through proactive client outreach and fostered ongoing relationships with new clients- Ensured visual merchandising directives were implemented and store presentation standards were achieved- Assisted with maintaining payroll budget by managing the schedule and making necessary adjustments- Monitored and maintained company procedures focusing on loss prevention to protect the companyOs inventory and assets.

Sanford, Florida / Queens Center Mall, Elmhurst, Ny

- Designed strategic development of business plans to achieve sales goals based on historical trends and data- Communicated specific ideas and needs for divisional growth to the General Manager and Home Office partners - Sourced and developed a functional talent pool to back up all positions in-store to minimize 'open time' at all levels - Sustained corrective action process within various positions including the Store Manager, Visual Manager, and Sales Associate level