Booking Operation Center Specialist
Current● Handling and processing logistics booking requests to ensure efficient and timely delivery. This involves coordinating with drivers and customers to manage schedules and logistics effectively.● Providing support to customers by addressing their inquiries, resolving issues, and ensuring a high level of customer satisfaction throughout the booking process.● Maintaining effective communication with all stakeholders, including customers, drivers, and team members, to ensure smooth operations.● Quickly addressing and resolving any operational issues that arise, ensuring minimal disruption to the service.