Ms. Rivera plays a crucial role in supporting the DOC GEMS PMO by undertaking various administrative tasks. She diligently manages meeting minutes, develops comprehensive agendas, and skillfully crafts PowerPoint presentations. Additionally, she takes charge of tracking and reporting project status, ensuring that all stakeholders are kept informed and updated.In addition to her contributions to the PMO, Ms. Rivera's expertise extends to providing valuable assistance in the realm of communication. She excels in creating high-quality written content and possesses a keen eye for formatting documents. Her exceptional skills are instrumental in producing engaging and informative materials for the GEMs Insight Newsletter, captivating readers and promoting effective knowledge sharing among team members.Furthermore, Ms. Rivera extends her support to the GEMS website, where she leverages her talents to enhance the platform's content and presentation. Her efforts contribute significantly to Change Management initiatives, facilitating seamless communication and promoting organizational growth and development.Overall, Ms. Rivera's multifaceted role encompasses administrative support, content creation, and document formatting, making her an indispensable asset to the DOC GEMS PMO and the broader Change Management efforts within the organization.

• Conduct quality checks for contract deliverables as needed including validating invoices, monthly status reports, and weekly status reports. • Jr. Project Manager on USDA and DOI Government Contracts. • Prepared MSR and reviewed Invoices. • Prepared and analyzed forecast and revenue reports. • Salesforce SME • Supported Project Managers in PMO. • Supported client communications and meetings as needed. • Developed meeting minutes for clients. • Supported the development of project plans and schedules. Maintain risk registers and forecasts. • Coordinated on-boarding events with Federal clients. • Coordinated contract team activities. • Helped maintain GFE inventories, team rosters, and time card approval. • Trello Board Master and Tech Support • Created and maintained SOP for Projects

• Research, review, and analysis of policy and regulations • Support three IT projects, telehealth, HDW, and DME • Update the immediate office policy and procedures, manual, and recommend changes to improve the day-to-day administrative and operational functions. • Receive, review, and distribute incoming correspondence requiring technical consideration(s) by the supervisor and/or staff member based on content and knowledge of program functions and staff assignments. • Plan for meetings and conferences including gathering background materials and notifying participants. • Establish and maintain office records, procedures, reference materials, and technical subject matter files. • On/off-boarding of new contractors, inventory process, and training • Admin to Jira and confluence database

Research, review, and analysis of policy and regulations. Support the Deputy Executive Officer, ASB Chief, and 13 Program Offices providing general office support, i.e., coordinated, manage, and distribution of travel, etc. Serve as the liaison and coordinator for administrative functions and inquiries that cut across OASH 14+ Program Offices and for conveying new administrative policies and procedures, and notifications of the organizations' points of contact. Update the immediate office policy and procedures, manual, and recommend changes to improve the day-to-day administrative and operational functions. Provide general information and guidance in response to various inquiries from IEA, other Federal agencies, and the public by responding personally or redirecting to the appropriate office for inquiry response. Collect, review, and analyze programmatic information and data and provide a comprehensive assessment of program(s) successes and deficiencies. Receive, review, and distribute incoming correspondence requiring technical consideration(s) by the supervisor and/or staff member based upon content and knowledge of program functions and staff assignments. Use various office automation hardware including Salesforce and SharePoint software to prepare memoranda, letters, and reports. Provide a variety of assistance and guidance to subordinate support staff, including event planning and other executive assistant activities. Maintain tracking system of correspondence for signature and action. Upload and enter LMS training documents into the software database. Communicate with various administrative management divisions in the preparation of personnel requests, training forms, etc. Participate in creating, demo, and training new software being the point of contact for processes. Plan for meetings and conferences including gathering background materials and notifying participants.