Currently earning certification in training groups and organizations on QPR - Question, Persuade, Refer: an evidence-based suicide prevention method. https://qprinstitute.com/

Educate voters, recruit volunteers, convene meetings to plan actions and events, and assist with canvassing training. Utilize EveryAction (EA) to manage and communicate with volunteers, meeting and event attendance, and develop and track outreach/canvassing efforts.

County Leaders ran localized field plans within the deep canvass program through November 2020. County Leaders worked with the regional and the statewide coordinators to achieve project goals in order to: Build local relationships with constituents, leaders, neighbors, and other volunteers. Promote widespread voter education and engagement.Connect community-minded people with organizations and grassroots groups doing local organizing work.Capture local activity in designated database(s).Build leadership and organizing capacity in targeted communities.Generate regular communication and reports to share experiences.

Customer service, processing, PR/programming, outreach.

Identify service gaps for at-risk youth in La Plata County and Durango School District 9R students with mental health needs by researching available data and participating in needs assessments with participating agencies. Research evidence-based and evidence-informed practices to help identify programming to address service gaps. Research may also include surveys and interviews with various target populations. Create presentations of evidence-based and evidence-informed practices in order to vet ideas with collaborative members, school based teams, and the community-at-large. Develop policies and systems related to CMP and the Durango School District programs

Give reference, research, and technology assistance, after-hours and on weekends, to library users. Chatstaff is a diverse consortium of public, community college, and academic libraries, including several online programs. Use exemplary customer service skills to teach library users valuable information literacy skills that will be useful throughout their lives. Provide timely and helpful follow-up information to users, as needed.

Research and write grants. Create a "data dashboard" for continued use in future proposals for multiple stakeholders. Provide feedback and technical support for website.

Managed several busy public service departments; supervised staff who manage the collection and shelve materials; oversaw electronic resources; provided adult programming and outreach.

Provide web design and technical assistance to primarily volunteer-led, community-driven local civic organizations and nonprofits. For each client, perform initial needs assessment and produce project plan with detailed list of tasks. Work with organization members to achieve stated goals, and adjust project plan as needed. Develop documentation to promote sustainability in future web maintenance and train organization members and volunteers.

Initiate a formal library services program at the jail, without a budget. To that end, assess, organize, and catalog the small circulating collection. Introduce and implement standard library management and development practices. Make the program sustainable by streamlining procedures and creating documentation for staff and volunteers.

Give reference, research, and technology assistance, after-hours and on weekends, to students and faculty using the AskAcademic (RefChatter) platform. AskAcademic is a diverse consortium of 15 academic libraries, including community colleges, four-year institutions, and entirely online programs. Use exemplary customer service skills to teach students valuable information literacy skills that will be useful beyond graduation. Provide timely and helpful follow-up information to users, as needed. Initiate and complete projects that support the mission of the AskAcademic cooperative.

Provide reference, research, and technology assistance to students and faculty at satellite library locations while Tomlinson library is under construction. Provide chat reference using AskAcademic and LibH3lp platforms. Assist library staff with various projects, including help with LibGuides, the library website, and D2L, as well as any other tasks requested by library staff.

Provided reference, research, and technology assistance to a diverse clientele at many Denver Public Library departments and branches, from the Central Library to small neighborhood libraries. Performed vital tasks and projects at each location related to the daily operations of each library or department, as well as large initiatives that the library has embraced. Communicated effectively with team members and supervisors and provided excellent customer service, both internally and externally.

I will be teaching faculty and students to incorporate more computer science and STEM into their curriculum (and research skills!) at Gilliam Youth Corrections Facility, part of Denver Public Schools this coming academic year. I will be prepping over the summer. The program is called ECSITE: http://ecsite.cs.colorado.edu/ and the fellowship will also fund my studies and research for a year!

Lead the development of an up-to-date, technology-based library learning center: review and revise information access systems to assure the availability of the most current technologies and information resources; teach research methods to students and faculty members. Develop creative and effective ways to build and maintain awareness of research resources:  identify and acquire new research resources; conduct workshops in information access and evaluation; publicize CCA’s information services; collaborate with the faculty to select resources that support the curriculum.

Using a customer-centered focus, develop and implement a coordinated computing and training program for the burgeoning Community Technology Center, within the context of the Balanced Scorecard. Supervise and motivate staff, plan new services and programs, and analyze usage and trends. Work with CTC team to meet the various and changing needs of customers from the basic to the cutting edge. Conduct one on one and group training to customers on a variety of software programs and Web 2.0 applications. Provide services to customers ranging from teens to adults, with research, job-seeking, and recreational needs.

Oversaw daily operations of a branch location including personnel, scheduling and customer service issues. Provided programming and a welcoming environment for new immigrant families, bilingual families, and other adults learning new skills as part of the Tu Biblioteca Hoy grant. Communicated effectively about issues and initiatives with customers, staff and administration. Selected, trained, motivated, and supervised professional and clerical staff. Created and maintained a positive relationship with customers, staff and the community. Creatively problem-solved, negotiated and handled stressful situations in a positive manner.

Implemented the Mellon Librarian Recruitment Program (http://www.oberlin.edu/library/mellon/). Facilitated communication (monthly conference calls, frequent emails, etc.) and implementation for all six schools involved; coordinated creation of instruction materials for broad-based programs and curricular component; oversaw the recruitment and selection process for post graduate positions and graduate library school scholarships; developed a program website; produced annual reports and thorough assessments of the program’s impact. Additionally, committed 25% of time to the Reference Department including reference desk hours, weekly meetings, and individual research appointments with students.

Coordinated several grant-funded projects that supported public libraries as cornerstone institutions in the community. Supported program coordinators throughout the state of Arizona by providing infrastructure, technical assistance, and professional development opportunities. Other duties included communication with LFF's national headquarters in New York; attending various community meetings; seeking, writing and reviewing grants; conference presentations.

--University of Michigan School of Information; Research Assistant for Cultural Heritage Initiative for Community Outreach (CHICO) Team. Web design for community arts and cultural organizations. Contributed to information architecture, Web design, and resolving technical issues, answered all email correspondence for CHICO's 30 websites; provided regular updates to team members and faculty advisor.--Another Ann Arbor, Inc. and Computer Challenge, Inc., (Ann Arbor, MI) Internship/Independent Study. Worked with middle school students in conducting oral history interviews and publishing them on the Web. Also provided technical and administrative support to Another Ann Arbor, Inc.--Object Insight, Inc. (Ann Arbor, MI); Internship. Web design and consulting, Web site promotion, software product testing, documentation, and suggestions for product improvements, preliminary research to identify corporations and programs that Object Insight could target as candidates for creating a technology training program for disadvantaged youth.--Washtenaw County (MI); Assistant to the Internet Coordinator (paid internship). Web design, usability testing, eGovernment, technology support and Web design for local governmental units, research on the digital divide in Washtenaw County.

Technical support and technology training for all branches and departments, software code and usability testing, computer operations including regular backups, system maintenance and reporting.