Role delivery included but was not limited to:‣ 0-1 HR Transformation for HRIS & workflow design during re-launch. ‣ Conducted lifecycle operations and provided handholding for 700+ team.‣ Ensured data management across all HR systems, integration & processes.‣ Maintained live data & records in HRIS systems for all HR transactions & processes.‣ Served as a liaison for contractual workforce vendor, policy implementation, PMS, and other ad-hoc projects.

• Implemented HRIS design, Lifecycle & PMS Process and Data Integration Management. • Managed the HR Business Partner role for high-performance teams during org & capacity scale up. • Owned HR data analytics and internal process benchmarking to add value to the HR business process. • Conducted ideation and feasibility modeling with leaders to optimize costs, productivity, and manpower. • Collate & Analyze data to measure the effectiveness of business initiatives and process optimization. • Provided training & guidance to new HRBP / Business Verticals on company-specific practices.• Collaborated closely with cross-functional teams to address challenges related to back-to-office exercises, facility management, IT Security, Training & Operating Plan.

• Execution of recruitment strategies with channel mix to meet manpower demand. • Designing & implementation of policies/process in line with organizational objectives. • Enforcing retention, performance improvement plan, exit management & compliance. • Automation, workflow, efficiency mapping of CRM/ATS for PMS, LMS in HRMIS. • 360° execution of personnel data archive, background verification and risk mitigation.• Internal, external & statutory audits for HR controls, including ISO, NABL & CAAP. • Vendor empanelment & stakeholder management for HR’s auxiliary cost control matrix.• Monitoring application & performance for management trainees/interns across functions.• Managed HR operations for SRL Dubai, including payroll, visa and licensing as per local law.

• Recruitment & Staffing across Delhi-NCR & Rajasthan.• On Floor Statutory and Internal Compliance Adherence.• Managing of flagship leadership development plan for North. • Ensuring Time-Bound Growth Path for all front-line employees. • Competitive compensation with Service & Performance Auditing.• Running Point on Company's PPP & CSR Project in North India.• Collate and Publish HR Data Analytics with credibility for Leadership Review.• Monitoring workforce cost and staffing analysis in line with business requirements.• Performance Audit of employees for F&B, customer service, communication, behavioral Audit.• Re-Designing and Execution of Performance Management and Reward & Recognition Programs.• Regulating and monitoring diversity mix of workforce, including specially able & DDUGKY Trainees.

• Exposure to business operations, retail, marketing, auditing, L&D and HR. • Theoretical & hands on experience with key practices related to café & retail business. • Stakeholder management focusing on all KPI for a premium revenue center in DLF MOI-Noida.• Survey & Data analysis for internal & external customers with Corrective measures enforcement.• Cafe visits & report on business efficiency focused on HR key metrics with follow up intervention.

Academic Curriculum Based Industry Training for Operations.