Anuar Ivan Juárez Mera Email & Phone Number

Querétaro, Mexico

Currently providing NPI services for Verizon CU. Main responsibilities:- Introduction of new RAN technologies for telecom operators.- Product/Solution acceptance process, TOL execution, functionality validation.- Remote support for testing new solutions at Labs and Customer Networks.- Identify and troubleshoot faults prior to rolling out the product/solution network wide.- New Software package and Features testing.- New RAN Hardware testing like Baseband, Radios, AAS.- Test interoperability of Chipset, Hardware, and Software in the customer network.- Remote Support to vendors like Qualcomm, Google, Apple, Samsung during testing.

Querétaro, Mexico

As Scripting engineer I had below responsibilities:- Create configuration change scripts for 4G (LTE) and 5G (NR) RAN technologies.- Radio Swap- Carrier add- New site build - DU migration - Network cleanup- 5G network deployment - ESS, NSA- RND/ATND files interpretation and processing.- Support Integration team to troubleshoot any configuration issue at scripts execution.- Provide feedback to development team for tools optimization.

Querétaro, Mexico

As Integration Engineer I had the below responsibilities:- Plan the integration of the proposed solution to meet the customer requirements.- Remote integration of new RAN network elements in customers' network.- Network element health check before and after planned activity execution.- Execute data transcript files to configure/update/define/remove Network Elements.- Back-up and restore routines- Alarm troubleshooting.- Remote support to field engineers and tower crew.- Verify the KPI's for the new integrated or modified NE's.- Prepare acceptance test and handover to customer.- Identify and drive improvements in the integration processes.- New Site Build- DU and RU upgrade.- Carrier additon - Alarms troubleshooting- Remote support for hardware configuration

Ciudad De México, México

As a Customer Support Engineer I had the below responsibilities:- Handle customer issues in a multi-technology environment- Perform Proactive support to customer network elements- Manage customer relationship- Work multi-functionally with colleagues from Product Support and other lines of business to ensure our customers receive the best possible service.- Monitor the emerging alerts, reducing the number of emergencies and avoiding high impact issues on our customer's networks.- Handle 2G (GSM), 3G (UMTS), 4G (LTE) Network Elements- KPI monitoring- Open CSR and Trouble tickets based on the monitoring alerts received and verified.

Querétaro, Mexico

Project developer in the Renewable Energy area. Responsible of the administration, planning and development of the assigned projects:- Solar tracking heliostat- High temperature solar oven