Inga Gaskins, Mshm Email & Phone Number

Bethesda, Maryland, United States

FEDERAL OCCUPATIONAL HEALTH, BETHESDA, MD US LEAD POLICY WRITER (6/2018 – PRESENT)Develop and managed FOH-wide administrative manuals/documents. Manage the integrated systems of internal policy and procedural management. Ensure consistency between and within public agency statements, external correspondence, legislative and regulatory positions as they relate to internal policy development. Organize, facilitate, and support stakeholder task teams to advise the FOH Director on major policy issues. Provide policy development support to FOH leadership. Perform policy document analysis, including evaluation of content to ensure policy document cohesion. Perform document indexing, publishing, archiving, and retirement. Maintain and update standardized FOH policy development and management templates. Schedule and coordinate issuance of policy documents to include staff notification announcements. Maintain master policy document spreadsheet as well as retired document spreadsheet, containing all POLs, SOPs, LOPs, ASPs, and supplementary forms. Secure appropriate signatures and approvals for policy documents. Manage the suggestions obtained during the two-week comment period and submit them to division leadership. Establish and oversee the policy review process. Maintain a record of alerts and subsequent changes to policy documents. Meet with program managers from numerous departments to acquire thorough knowledge of each units’ operations and procedures. Working independently, write manuals, policies, LOPs, SOPs, etc. describing the steps and requirements of each department. Experience with distance learning and video conferencing software. Facilitated group projects in an online course, established experience managing teams remotely.

Bethesda, Maryland, United States

Managed the Centralized Verification Office credentialing process for all Federal Occupational Health clinical providers. Coordinated the management of the credentialing database and associated modules, ensuring accuracy of data and reporting to downstream systems. Monitors critical data for extensive analysis and report generation. Coordinated the management of the electronic credentials application, to ensure distribution, receipt, processing, and timely delivery to the Contracting Officer Representative (COR). Coordinated the management of the expiable process to ensure all clinical provider licenses and certificates remain current, ensuring appropriate notification prior to expiration. Monitored and reported turnaround times for processing of credentials applications, with continued focus on delivery of a high-quality product, with the greatest efficiency, in the least amount of time. Monitored the specific healthcare policies and procedures, ensuring compliance with accrediting organization requirements; participates in development and review of CVO Operating policies and procedures, Contracting Officer Representative (COR) Credentialing policies and procedures; develops, recommends, and/or implements changes, revisions, and enhancements as appropriate to current operating environment. Provided on-site consultations across FOH with regards to credentialing practices and services; prepares and conducts credentialing orientations and provides updates as appropriate on new policies and procedures. Prepared for and coordinates credentialing audits in compliance with the COR credentialing contracts. Functioned as primary CVO credentials contact for all internal and external inquiries; develops and maintains positive working relationships. Facilitated bi-monthly panel reviews to discuss status of current Physicians allowing the panel to provide credentialing decisions.

Washington, District Of Columbia, United States

Supervise staff of four residential units composed of male and female court committed and detained youth. Develop and implement programming for youth. Ensure federal, local and agency compliance with unit's environment. Counsel with youth for their education, personal and social skill development. Initiate mental and physically healthy activities to assist in positive productivity during youth's non-school days and daily "down time". Monitor and ensure each youth's Individual Service Plan (ISP) managed in accordance to specific directives. Train and orient incoming staff to the units. Collaborate with staff and multi-disciplines for youth's individual treatment plans, goals and legal compliance. Orient new and returning youth to the unit's expectations, rules and regulations. Manage organizational wide change in fiscal responsibility and accountability. Report monthly on vendor productivity activity and contractual goals and managed quarterly and annual incentive plan for vendors. Develop and maintain monthly overtime report to address inefficiencies agency-wide. Met all deadlines in a fast-moving and high-demand environment by anticipating upcoming requests and managing competing priorities. Facilitate monthly billing, year-end accruals, and all billing requests from vendors. Utilize People Soft to manage leave, schedules, time and attendance and time approval. Administer monthly summaries of staff to be applied to mid-year and annual performance evaluations. Develop SMART goals and competencies for each staff accompanied with mid-year and annual rankings. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.

Laurel, Maryland, United States

Completed daily shift summaries to be submitted to SYDR’s. Supervise, facilitate, guide, and counsel youth through daily activities, Positive Youth Justice Groups and activities within the vision, mission and goals of the youth and educational programs. Supervise and participate in recreational, cultural, and workforce development activities. Assists with the development of appropriate life and social skills; Proposed and initiated a six-week Life Skills program for youth to facilitate their successful transition from adolescence to adulthood. Serve as role model and tutor to youth during non-academic hours; lead and participate in group counseling sessions. Bestow daily, direct supervision and positive engagement of youth during their tenure at New Beginnings, which is an integral part of a multidisciplinary team endeavoring to provide safe, secure and human treatment of youth in custody. Maintain constant visual contact with all youth under my supervision and engage the youth in a positive and developmentally appropriate manner. Manage control center operations maintaining a constant visual over the entire facility. Conducted routine security rounds of the facility, signing the logbook and ensuring staff and youth are safe and secure. Supervise all movement on and around the compound to guarantee safety and security of youth and staff. Effectively receive and transmit communications by two-way radios and telephones. Use verbal and other techniques to de-escalate conflicts, tensions, fights or other disturbances. If necessary, physically restrain and impose discipline on youth consistent with department policies and procedures. Initiate daily room searches on the unit as well as all common and secured areas. Worked in collaboration with Morgan State University to secure youth admittance into their summer programs. Wrote and submitted successful proposals for new activities and initiatives to be carried out for the enhancement of our youth.

Cockeysville, Md

Provide administrative assistance, such as writing and editing emails, drafting memos and preparing communications on the executive's behalf. Maintain comprehensive and accurate corporate records, documents and reports.Perform minor accounting and bookkeeping duties. Organize meetings, including scheduling, sending reminders and organizing catering when necessary. Answer incoming phone calls in a polite and professional manner and accurately taking messages. Welcome visitors and identifying the purpose of their visit before directing them to the appropriate department. Manage the executive's day-to-day calendar, including making appointments and prioritizing the most sensitive matters. Coordinate travel arrangements (both domestic and international) and create trip itineraries. Use various software, including word processing, spreadsheets, and presentation software to prepare reports and/or special projects. Reducing cost by controlling payroll, organizing schedules, and securing cash handling. Improved budget development and reporting process for the line managers which led to greater ownership of expenses. Streamlined business development consultant contract process and created company-wide database which eliminated redundancies/costs and improved accountability. Processed all employee applications; conducted all interviews; administered new hire testing; scheduled training and performed employee verifications.