Skilled Customer Success/Support Team Manager in P2P customer and supplier-oriented role with a demonstrated history of achievements in the information technology and services industry, working and partnering with executive management of multiple Fortune 100 companies. Experienced in Supply Chain/B2B FinTech, Program, Project and Escalation Management, Internal Audit (CISA certified), Business and System Analysis, IT Service Management and IT Strategy. Strong business development professional with a Bachelor of Science (BS) focused in Computer Science from Academy Of Computer Science (ADV), Germany. Bilingual (German/English).
Listed skills include Support Analysts, Support Planning, Vendor Management, Project Management, and 50 others.