Inga Ashworth Email & Phone Number

Burnley, Lancashire, United Kingdom

In charge of LDG’s Marketplace presence, selling our large product range across multiple platforms including Amazon, eBay, ManoMano and Houzz in the UK, Europe and the US. My team and I work diligently to ensure product coverage across all channels and liaise with our language teams to ensure high-quality content is available across non-English platforms.On-page analysis as well as performance reporting are completed weekly to ensure targets are met.Regular correspondence with IT, Ops and CX ensure that everything runs smoothly and customers have the best possible experience.Achievements:~ Implementation of Seller-Fulfilled Prime~ Enrolment in Amazon Brand Registry~ Launch of branded Amazon store and A+ content~ Maintaining Top Rated Seller status with our major DIY seller accounts (200k+ feedback)~ Providing eBay Premium Service for our product listings

Burnley

Dedicated and diligent Marketplace Executive, directly in charge of all UK, US and German marketplaces. Primary contact for all marketplace-related topics:~ Account Management: managing active listings, product launches, sales performance and promotions~ Multi-Channel-Tool Management: responsible for all projects, work load and communications with Channel Advisor to streamline processes across all accounts and territories~ Marketplace Management: responsible for communications with marketplaces such as Amazon, eBay, ManoMano and more~ Content Management & SEO: writing and optimising product content for marketplaces search engines with suitable keywords and high-quality copy~ Paid Advertising: creating, launching and managing Amazon Sponsored Ads and eBay Promoted Listings~ Project Management: responsible for large scale projects to optimise all technical or on-site workflow and to maintain and update best practicesKey Achievements:✓ Established efficient procedures to create marketplace content and high-quality product listings✓ Repeatedly ensured compliance with marketplace policies after updates✓ Mobile Optimisation of all marketplace listing content

Burnley

Initial volunteering with this small company until I was taken on permanently to look after office duties:~ Business Administration: keeping record of orders and purchases, managing material stock~ Website Administration: working with a website design team to build a new website for the Company~ Content Writing: writing copies for products, blogs and website information pages~ Product Merchandising: taking and managing product images, specifications and purposes~ Product Marketing: creating product pages on the company websites and on marketplaces such as eBay and Etsy

Burnley, United Kingdom

Focused multi-lingual telesales advisor with excellent track record of meeting targets and bringing customer satisfaction for UK, US, CA, DE & AT -based customers in a fast-paced office environment.~ Telesales and PreSales inbound customer queries~ Technical product advice~ ProForma invoicing for large orders~ CRM messaging & Live Chats~ Outbound cold & warm calling to generate B2B leads~ Meet monthly sales targets~ Meet daily customer contact targets

Wuppertal Area, Germany

Teaching the basic structures of semantics of the English language and the use of logic to B.A. students in a weekly 2 hour tutorial to prepare them for their final exam in linguistics.~ Preparing lesson plans and training excercises~ Recap of lecture contents~ Test exams~ 2-Day intensive training course before the exam

Sell products to customers and advise them as to what to buy. Look after the store and unpack and store new goods. Preparing seasonal decoration and sales offers and doing promotional work.

Bachelor Of Arts (B.A.), English Studies

Combined Honors in English Studies and Philosophy with focus on English Language, English Sociology, Philosophy of Language, Philosophy.

Abitur, 1.9

Activities and Societies: Student representation, school conference, head girl, school madrigal choir, theatre groupA-Levels and GCSE.