I graduated in electronic engineering and qualified as an information engineer at the University of Messina. After attending a six-month mastercourse in cloud technology, I started working as an IT professional. In 2019 I decided to change lifestyle and enter the aviation industry, so I worked as a customer service agent at Ryanair for one year, until outbreak of the pandemic. I recently started deepening the field of Data Analytics by carrying out training projects for my portfolio. I have experience as an IT consultant, advanced knowledge of the English language, good team work and customer care skills.
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Customer Service AgentRyanair - Europe'S Favourite Airline May 2019 - Jul 2020Barcellona, Catalogna, Spagna -
Salesforce ConsultantEnel Mar 2018 - Oct 2018Roma, ItaliaSupport process configuration and design of a customer community -
Salesforce ConsultantAxa Assistance Apr 2017 - Dec 2017Roma, ItaliaConfiguration and development of a Partner Community to make partner users manage data and requests independently -
Salesforce Administrator And Customer SupportWebresults Jun 2015 - Dec 2016Bergamo, ItaliaMy main tasks and resposabilities are focused on solving cases opened by business users to maintain the proper functioning of the custom application created for a client in the energy field, checking the compliance of all SLAs, extractions from DBMS, data fixing, mass update of data, reports, profile management and creation of new users, data export by data loader, data fixing via API through Excel Connector, callouts to external systems. -
Salesforce Administrator And Marketing OperationsWebresults Feb 2015 - Jun 2015Bergamo, ItaliaMy mainf tasks were in customizing company’s CRM, write documentation about business processes and new features within company’s CRM and contact partners to find new opportunity of business-Implementing new features, building VisualForce Pages and custom controllers
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Salesforce Administrator And Marketing OperationsHanding Jul 2014 - Jan 2015Padova, Italia-Salesforce.com CRM administration, customization and configuration:Data loader import with relastionships and record update, layout, custom fields, Reports and Dashboards-Application development on SFDC platform mainly with declarative approach but also programmatic:JavaScript, Visualforce, custom object and relationships, trigger-Practical demonstration of SFDC applications to potential customers-Presentation and demonstration about functionalities and peculiar features of Salesforce Platform at Salesforce Event in Padua-Marketing researches and lead management -
Software TesterSky Italia Dec 2012 - Mar 2013Milano, ItaliaMy main tasks were to check the correct software updating of decoders in the various modes and systems, both in routine and critical situations and assist the work of other laboratories.The tests were performed by using the HP Quality Center software, of which I followed a specific training. -
Software DeveloperIeeng Solution Nov 2011 - Jan 2012Messina, ItaliaI did an internship lasted three months in a startup company, within the informatic sector, as software developer in C# for windows form desktop applications by using Visual Studio 2010 software. -
Electrical System DesignerEng. Coglitore'S Profesional Studio Sep 2010 - Oct 2010Messina, ItaliaAt the end of my degree course I did an internship of 225 hours at Engineer Coglitore’s Professional Studio, where I was involved in the development of electric systems for renewable energy and applications in specific cases. I also realized, during this internship, my degree thesis describing the state of the art of photovoltaic technologies and illustrating the various steps of the design of an efficient photovoltaic systems in real cases.
Luigi Di Benedetto Education Details
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Electronics Engineering -
Consel ElisItc -
Electronics Engineering
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"Archimede" Scientific High School Of MessinaScientific High School Diploma
Frequently Asked Questions about Luigi Di Benedetto
What is Luigi Di Benedetto's role at the current company?
Luigi Di Benedetto's current role is I graduated in electronic engineering and qualified as information engineer. After attending a mastercourse in cloud technology, I started working as IT professional. I've recently deepened the field of Data Analytics..
What schools did Luigi Di Benedetto attend?
Luigi Di Benedetto attended Università Degli Studi Di Messina, Edgemony, Consel Elis, Università Degli Studi Di Messina, "archimede" Scientific High School Of Messina.
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Luigi Di Benedetto
Chief Biomedical Engineer At Azienda Per I Servizi Sanitari N. 3 "Alto Friuli"Udine1libero.it -
Luigi Di Benedetto
- Fondatore Dell'Osservatorio Italiano Sulle Tecnologie Dlt/Blockchain Ibno- Membro Del Consiglio Nazionale E Regionale(Lombardia) Dell'Associazione Di Categoria Italia4Blockchain- Amministratore Cryptodiamond S.R.LOspitaletto -
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