• Working closely with the project team to become familiar with the clients' big-picture objectives and challenges and execute critical project deliverables to ensure these objectives are met on time and with the highest quality• Designing and executing efficient, innovative analytical workflow solutions to address their issues• Coordinating with client contacts to provide project deliverables, progress, timelines and advise on strategy, workflow, and best practices• Designing and implementing intelligent workflow solutions to quickly identify the key facts, details, and merits of the case, and effectively reduce data volumes• Analyzing and interpreting client requirements and applying them to complex unstructured datasets• Providing project support to team leads and clients• Responding to client requests and setting clear expectations to internal and external stakeholders• Conducting quality control checks to ensure accuracy of tasks/deliverables related to searches, review workflow, productions, processing and exports• Working with team leads to learn and take ownership of project tasks• Performing the day-to-day client engagement activities, including interaction with client personnel, internal Bright Labs team members, and other stakeholders involved in the engagement

• Project Intake and Stage data, Create Imaging, Data Processing and Production sets, Prepare load files for Overlay, Processing Analytics and Direct loads through litigation support software.• Exceptional client services, technical assistance, and consulting with clients on document review, data processing and production workflows using Relativity and other eDiscovery tools and solutions.• Database Administration: User requests, Workspace administration, Creation of layouts / views / fields /choices/ persistent highlighting, Creation, and execution of Search Term Reports, Saved search creation/editing, Creation and management of batch sets, Reporting, Assist in developing effective database searches.• Assist in database troubleshooting, project analysis and resolving client issues within Relativity.• Track project advancement towards predefined milestones, reducing instances of missed deadlines by 32%.

RelativityOne: Dutch Multi language doc review, manual PII redaction + QC

Providing notary services during Pandemic.

Consumer Protection - Class Action - Litigation Administration, Assist Lead Case Manager;• Formulating effective strategies that enhance the existing Analytics and data processes and improve client satisfaction.• Streamlined workflows that cut down on project length, Tracking and managing error patterns, implementing appropriate solutions, all aspects of case administration, supervising and processing escalated claims.• Evaluated internal audits and internal quality assurance activities and compiled reports for PM.• Assisted in organizing and overseeing assignments to drive operational excellence.• Trained personnel in equipment maintenance and cross-trained existing employees to maximize team agility and performance.

• Exceptional client services, provided client Intakes, phone-calls, client-attorney contact.• Litigation support; preparing expense reports, analytics exports, and prepared contract proposals.• Reviewed, edited, and proofread litigation for proper grammar, spelling and punctuation.• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.• Researched statutes, decisions, legal articles, and codes. Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.• Attended court hearings and depositions to take notes and document proceedings.• Produced Federal legal documents such as briefs and pleadings, from case initiation, litigation, jury trial preparation, post judgment motion practice, and appeal. Collected $60K.

Chief legal office for the state of Washington, providing legal services and protecting the rights of Washingtonians; Consumer Protection Litigation Division. • • Renewed retention policy, organized electronic and paper archive and found $4.2M for outstanding collections.• Contract review, budget estimates, billing, expense and invoice administration, reduced office support cost with 22%.• Managed accounts and client records in databases, observing confidentiality, and extreme discretion.• Produced legal documents such as briefs, pleadings and appeals with various Software applications.• Provided training to legal teams and contract staff on litigation support software applications.• Completed electronic filings, initiated billing statements, and managed firm administrative matters.• Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.

• Initiated budget review and reduced annual expenditures by $75,000/year by eliminating unnecessary software contracts• Streamlined departmental organization by combining position descriptions for new hires• Updated and translated internal manual for new employees to include regionally specific relocation information• Inventoried Embassy & Chancery office furniture and art in Excel during renovation

• Driven and adaptable Academic Advisor, increased student enrollment and retention with 64% in 7 months.• Market research and business owner, a collaborative expert language and culture instructor with advisory services.• Exceptional Client Service with flexibility for personal and professional target ranges and deadlines.• Prepared course materials such as translations, syllabi, homework assignments, and handouts.

• Modified lessons and curriculum to accommodate diverse learners by using various strategies, including translation and interpreting. • Worked cooperatively with other teachers, and parents to grow reached learning objectives with 40%.• Implemented creative ways to foster curiosity for complex principles through hands-on learning and activities.• Evaluated student learning through written assignments, examinations, and presentations.

• • Follow-up skills, Advisory services, operations and policy writing for large public housing and education institutions.• Coordinate Internal and external Communications, Translations Dutch-English, Budget estimates, Media Relations, Print, Web design.• Strengthened and collaborated relationships with stakeholders and mobilized support by managing internal company correspondence and delivering documents, memos, and newsletters.• Maintained corporate website using content management systems, bringing cost down with 23% through communicated company promotions, products, and services to clients to increase 17% brand awareness and overall revenue within 14 months.