Inger Marie Morell Email & Phone Number

Head of the Application Operations unit in Customer Operations. Overall responsibility for products and services provided by Application Operations, including budgets, plans, staffing and capacity. Leading the direction and setting goals to continuously refining our services and improving our processes. Emphasising a productive work environment where also the employees feel it is a great place to work.Application Operations have grown significant the last three years and continue to focus on the capability to grow and adapt towards the organisations need for services. Today we organize as two teams with a total of +20 dedicated Site Reliability Engineers working with application operations and DevOps. Our Goal is to ensure reliability and availability of products via continuously improvements. We work across products in Systematic to provide the agreed services to Systematics’ customers. Hence, we work with a broad suite of applications and technologies. We do this by facilitating cost-effective operational processes, so services are continuously delivered in a stable and predictable manner. The teams are located in Aarhus and Bucharest.

Part of program office for the implementation of a health insurance system (EPJ system) for Region Syd. My focus was the project plan and alignment across projects within the program.Customer: Region Syd

Responsible for the delivery of infrastructure and other solutions to the Danish armed forces and Danish police. Customers: the Danish Defence (Forsvaret) and Rigspolitiet

Responsible for the delivery of services and infrastructure to the financial sector. Staffing responsibility for up to 15 project members located in Denmark and Romania.Customer: e-nettet A/S

Responsible for delivery of services and infrastructure for international Defence customers including staff responsibility for 18 project participants located in Denmark and Romania.

Writing a bid for a three-digit million dkk public contracts. Besides this I have contributed to a number of bids for small and medium sized contracts as well as framework agreements.

Responsible for the establishment of an operation team to operate and maintain a digital solution for reporting of corporation tax (digitalisering af selskabsskatten).Customer: SKAT (the Danish Customs and Tax Administration).

Responsible for projects and project portfolios with co-located and dispersed development teams.I was responsible for projects from project initiation until completion; hence writing Project Charters and running project establishment, and directing the project execution until closure. Responsible for project plans and follow up on progress and economics; taking part in Project Steering Committees and handling resource management within the project portfolio.Handling numerous stakeholders: business units in seven countries, internal sub-suppliers, Group Legal, Group Communication, Procurement Management and Customer Service Desks.

Luxembourg

Expatriated in Danske Bank Luxembourg being responsible for coordination of activities within IT operation and development; also taking care of relations to IT suppliers and business partners such as IBM and Deloitte.Key words: IT strategy and roadmap, change management, business procedures, IT contracts, IT compliance, business continuity management and disaster recovery

Providing support for IT projects throughout the project life cycle in relation to development processes, best practice and CMMI maturity. Participation in cross-functional teams and supporting improvement and optimisation of development processes within the organisation.

Project management within eBanking and homepage solutions

Responsible for maintenance and operation of a portfolio of Business Intelligence Systems. Project management of new deliveries within Management Information Systems, Balanced Scorecard, data structures and cubes. Besides this I also took care of staffing, education, training and recruitment.

IT support for research projects at the Clinic of Occupational and Environmental Medicine (Arbejdsmedicinsk Klinik, Aarhus)

Master Of It, Organisation

Master’s thesis (2020), Aalborg Universitet IT-strategi og organisation (2018), Aarhus Universitet IT-sikkerhed i organisationer (2017).

Graduate Professional Certificate, Leadership

The Leadership certificate enabled me to specialise in the key concepts of leading organisations and individuals, ethics, diversity.

Hd(R), Graduate Diploma In Business Economic

Financial and Management Accounting Thesis: "Flexibility in Organizations" - an analysis of need for flexibility, level of flexibility.

Diploma In Informatics

Thesis: "Data warehousing"

Assistant Data Programmer'S Course