We facilitate, organise and supervise Full-Function Fire Tests / Fire Systems Interface Testing (SIT) and collate Annual Fire Safety Statements that we submit to Council on our clients behalf. We can apply for an extension if required.

Are you looking to go online or jump onto the Social Media bandwagon? Or are you looking for a fresh new start or a bit of a make-over for your company? No matter how big or small your request is, we are able to help you. We have wide variety of expertise and are able to be your one-stop-shop no matter how small your budget is, we'll be able to find a solution. Our designs are custom designed for you, the customer. We want to get to know you and your business so together we can develop a design that stands out and represents your business. We all know how important first impressions are and of course you want your company to make the best impression possible. We work with you to get the best result possible. You are safe in our hands!From a Facebook design to Digital Photo Imaging, we can do an array of work for you. We create logo's, websites, Facebook pages but we can also assist you with hosting, domain registrations, content management, creating business cards, editing of your digital images and much more. We offer support with our Facebook and website packages. We have custom solutions for small businesses for a friendly price.

Manage product creation (Pronto)Manage discontinued and Inactive productsCampaign product creation (bonuses and kits)Manage Sales Orders received on websiteCo-ordinate In-store pickup ordersArrange fulfillment for A/B store ordersSourcing of stock throughout CH channelFraud checksCreate Studio 19 Sales orders in ProntoCoordinate Studio19 sales with storesProvide support and assistance with Internal Sales team at RaleruManage web contact us enquiriesManage print enquiriesUndertake Dakis print campaignsCommunicate with Customers for delivery timeframesHandle web customer complaintsRespond to delivery/shipping enquiriesCoordinate web sale returnsLive Chat enquiriesFollow up Customers re Direct Store enquiries (unanswered enquiries that go direct to store)Assist with price match enquiries

Responsible for day to day sales enquiries from customersEnter sales orders and invoices in Money WorksCustomer account creation and update via Filemaker / Moneyworks / NetsuiteLiaise with logisticsUpdate website, social media, advertising, PR distribution, mailchimp mailoutsGeneral support to sales team, reception or accounts receivable as required

Assure timely collection of moniesMonitor and report on deviations from credit standards.Assure timely and accurate invoicing.Manage cash application making sure all cash receipts are applied properlyConduct credit checks on all customer, establish and manage limitsMake recommendations to improve quality of invoicing and collection procedures.Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments/rebates/cashflow reportSet up new customersBank reconciliation

Marketing & Events: Coordinate all national Campaigns & events. Organise Store openings, in-store events, LSM. Create Visual Merchandising pack for each campaign & create a weekly store update Newsletter. Update intranet, manage websites, chair weekly events meetings with IT.Finance & Product team: Set up promotions, create online surveys, advertise with centre management and look for new opportunities. Organise collateral & sponsorships. Liaise with Media & PR and guests such as Steve Parish.Executive Assistant to Managing Director: Extensive electronic diary & email management, Travel Arrangements, Prepare Documentation & Presentations, Organise meetings & conferences, Stationary orders, minute taking and administration.Product & Wholesale Coordinator: Support Product & Buying Team, create/place National & International Orders, Credit control. Process orders for the wholesalers.Customer Service: Reply to all incoming emails through the website. Handle customer and store complaints. Locate products for customers.