• Led four teams (Cloud Arch, Eng, Fin, DR) in adopting automation alongside Agile and Scrum for public cloud delivery, resulting in a 25% rise in operational efficiency and 40% faster project timelines.• Designed and partially implemented an internal AWS Managed Services solution, projecting $64M in savings over five years; final implementation pending $2M company investment.• Engaged in cross-functional collaboration with sales, marketing, and product teams to align cloud solutions with executive goals and supported the COO in weekly board meeting preparations.

• Led the completion of all AWS partnership requirements for Gainwell, solidifying the company's presence in the AWS ecosystem and unlocking valuable resources and benefits.• Acted as a key contributor in negotiating and finalizing the Enterprise Agreement contract between Gainwell and AWS in 2022, optimizing Cloud Services procurement and cost structures.• Took ownership of the AWS Managed Service Provider separation from DXC, smoothly transitioning Gainwell to self-managing AWS and maintaining uninterrupted, high-quality service delivery.

• Achieved an annual savings of $12.7M in infrastructure costs by implementing operational enhancements, optimizing infrastructure, and enforcing stringent policies.• Revolutionized financial reporting generating $2.2M in annual cost avoidance while empowering senior leadership with advanced features for data-driven decision-making.

• Pioneered the evolution of Gainwell's Infrastructure as Code (IAC) platform and championed training initiatives, resulting in a 65% boost in deployment speed.

• Orchestrated the successful completion of AWS MSP Audits in 2017 and 2020, fortifying DXC's compliance with pivotal industry benchmarks and bolstering its competitive edge by securing vital certifications.• Directed geographically dispersed teams across the Americas, supervising 80+ professionals and steering 75+ projects, culminating in TCV of $60M.

• Spearheaded strategic planning and executed an AWS migration for two SaaS offerings, achieving a combined annual savings of $2.63M, reflecting a 58% cost reduction.

• Orchestrated the streamlining of operations for 108 SaaS clients, overseeing two primary application offerings and six sub-offerings across 200+ servers. This initiative led to a 21% increase in client satisfaction, a 39% reduction in operational delays, and generated savings of $370K annually through improved efficiency.● Led a diverse team of 13 full-time employees across the US and abroad, providing comprehensive training and mentorship.● Pioneered a SharePoint site to centralize client knowledgebase and maximize workflow efficiency for all Cloud-based teams within the division, successfully managing 100+ clients and 200+ servers. This initiative resulted in a 65% improvement in staff-to-client ratio and established a new internal CRM system.

● Streamlined operations for 87 hosted companies, expertly maintaining 131 Windows application servers, 8 SAP reporting servers, and 14 MS SQL Servers.● Efficiently managed peak workloads, including 7 simultaneous onboardings and 23 concurrent client upgrades involving private cloud hardware and software.● Led and trained a diverse team of 7 full-time employees across the US and abroad, fostering professional growth and skill development.● Provided strategic guidance for the development and deployment of ETL projects, ensuring optimal performance and results.

• Collaborated with sales staff and prospects to determine requirements, identify risks, and devise onboarding strategies. • Devised capacity planning strategies to allow rapid client growth. • Established new server protocols to ensure SAS70/SSAE16 compliance. • Consistently exceeded contractual SLAs of system uptime of 99.5% • Developed a proactive culture emphasizing client satisfaction through comprehensive documentation and communication with both internal and external stakeholders. • Prioritized global resources to meet clients’ rapidly evolving requirements.