Pablo Arias Email & Phone Number

Argentina

Provincia De Buenos Aires, Argentina

Adapted the fixed telephony pricing system to comply with new fixed telephony number portability guidelines.Implemented enhancements to the company's self-management website by adding/modifying services.Automated processes related to Fiber Optic services.Contributed to the number portability committee for fixed telephony, defining technical guidelines (CABASE - 2022).Developed internal company reports showcasing KPIs for various Metrotel services.Metrotel - Value Added Services (Previous Role):Spearheaded automation efforts using PHP Vanilla and Python to enhance the anti-fraud system for telephony service.Created a Session Border Controller utilizing the Kamailio Framework to enhance telephone trunk services.Integrated an Apple app with the Session Border Controller and processes for additions, deletions, and modifications.Conducted market research and analysis to identify emerging trends and opportunities for new product development initiatives.Collaborated with cross-functional teams to brainstorm, prototype, and test innovative solutions for improving product performance and customer satisfaction.Managed a portfolio of research projects, including setting milestones, tracking progress, and ensuring timely delivery of results.Presented findings and recommendations to senior management to inform strategic decision-making and drive business growth in the R&D sector.

Argentina

Implemented and managed complex VoIP solutions for a global company, resulting in improved communication efficiency and cost savings.Led cross-functional teams in the design and implementation of VoIP infrastructure upgrades, ensuring seamless integration with existing systems.Conducted thorough analysis of network performance data to identify and resolve issues impacting VoIP call quality and connectivity.Developed and delivered comprehensive training programs for end users to maximize utilization of VoIP features and capabilities.

Argentina

Implemented efficient post-sales support processes resulting in a 20% increase in customer satisfaction ratings.Conducted regular maintenance inspections and resolved technical issues to ensure product performance and longevity.Collaborated with cross-functional teams to develop customized solutions for complex post-sales service requests.Managed a team of technicians to provide timely and effective post-sales support to clients, resulting in a 15% reduction in service response times.

Argentina

Designed and implemented hardware solutions for network infrastructure upgrades, improving system performance by 30%.Conducted thorough testing and troubleshooting to identify and resolve hardware issues, ensuring minimal downtime for end users.Collaborated with cross-functional teams to design and deploy new hardware systems, resulting in a 20% increase in overall efficiency.Managed inventory of IT hardware components and coordinated procurement process, optimizing cost savings by 15%.

Argentina

Maintained autonomous systems for Buenos Aires University

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