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Richard Steven Gonzalez Ramirez is listed as Telecommunications engineer at Teradata, a company with 11138 employees, based in Bogota, D.C., Colombia. AeroLeads shows a work email signal at teradata.com and a matched LinkedIn profile for Richard Steven Gonzalez Ramirez.
Richard Steven Gonzalez Ramirez previously worked as Service Experience Manager at Teradata and System Support Engineer at Teradata. Richard Steven Gonzalez Ramirez holds Engineering, Telecommunications Engineering from Universidad Cooperativa De Colombia.
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AeroLeads found 1 current-domain work email signal for Richard Steven Gonzalez Ramirez. Compare company email patterns before reaching out.
Telecommunications engineer certified as ITIL Foundations, OSA, and SCRUM Coach with the knowledge to do installations of structured cabling, experience configuring and administrating telecommunications equipment like routers, switches, firewalls, and modems. Good skills to manage or virtualize AD, AD-LDS, applications, and print servers using VMware, VirtualBox, and Hyper-V. Knowledge in Unix/Linux and Windows. Habilities to design networks and radio communication links, maintenance of computers equipment, and technical support by remote, telephone, and in person. Abilities to work in group, organization, initiative and continual improvement
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- Serve as a focal point for communication and incident management during critical events. Manage customer escalations cross-departmentally with communications to Teradata Executive Management. - Improve the customer experience by driving cross-functional process improvements within Teradata and with customers. Consolidate and report customer results and.
Bogotá D.C., Colombia
-Responsible for providing on-site or remote support for Teradata customers in Colombia and Ecuador. -Perform preliminary software and hardware problem investigation, system integrity check, and diagnostics collection. -Work closely with local, regional and global teams to provide efficient solutions. - Perform hardware and software installations, database.
Bogotá D.C. Area, Colombia
- Provide technical support L2 to all the Latin American customers and partners, attending problems related to any print solution from Lexmark. LPM – LDD – NDD – PHAROS (software). - Create, configure and administrate DHCP, DNS, WINS, AD and Print servers under Unix, Linux, Windows and MacOS architectures.- Incidents and change control's management- Create.
Bogotá D.C. Area, Colombia
- Provide first-level technical support to customers with ADSL, DSL and VoIP services under coaxial, HFC or fiber network architectures.- Configure VoIP services and routing tables in different models of domestic routers.- Incidents management to find out the root and possible solution of every case.-Achieve the metrics for the campaign
Bogotá D.C. Area, Colombia
- Provide technical support for digital, analog and satellite television services. - Improve the customer experience using the television services of Claro. - Record in the service desk tool all incidents, problems or events reported by the users - Make a diagnostic of the incident and try to find out the proper solution.
Bogotá D.C. Area, Colombia
- Design and implement structured cabling installations.- Configure and administrate telecommunications equipment like routers, switches, firewalls, and modems. - Preventive and corrective maintenance of computer equipment - Administration of servers and databases. - Manage incidents (Help Desk) - Execution of SQL queries, DDL and DML basic structures
Other employees you can reach at teradata.com. View company contacts for 11138 employees →
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Hyderabad, Telangana, India, India
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Huma Shahbaz
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Pakistan, Pakistan
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Quick answers generated from the profile data available on this page.
Richard Steven Gonzalez Ramirez works for Teradata.
Richard Steven Gonzalez Ramirez is listed as Telecommunications engineer at Teradata.
AeroLeads has found 1 work email signal at @teradata.com for Richard Steven Gonzalez Ramirez at Teradata.
Richard Steven Gonzalez Ramirez is based in Bogota, D.C., Colombia while working with Teradata.
Richard Steven Gonzalez Ramirez has worked for Teradata, Sitel, Teleperformance Colombia, Mdy Contact Center & Bpo, and Dolfing Ltda..
Richard Steven Gonzalez Ramirez's colleagues at Teradata include Heng Yuan, Michael Edwards, Eliane Papa, Karmon Schmitt, and Srichandan K V.
You can use AeroLeads to view verified contact signals for Richard Steven Gonzalez Ramirez at Teradata, including work email, phone, and LinkedIn data when available.
Richard Steven Gonzalez Ramirez holds Engineering, Telecommunications Engineering from Universidad Cooperativa De Colombia.
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