* Managed key customers projects* Conducted workshops and demonstration to show case product features* Matrix management of a development team.* Initiated product changes to better fit the customer's needs

* Identified client needs and suggestet appropriate products/services* Optimized operational processes and workflows for sales pipeline.* Handled reported bugs while working closely with developers in-order to ensure all customer complaints were solved* Successfully trained customers to use various SW products in-order to maximize impact

* Engaged with potential clients via cold calls and emails, scheduling follow up meetings with Account Executives.* Provided customers with various creative solutions according to specified deadlines and restrictions* Developed and implemented a comprehensive onboarding training program for new employees,enhancing their integration and productivity within the team

* Conducted identification and characterization tests for various materials according to ISO standards.* Provided summary reports based on collected and analyzed data.* Wrote and translated standards and testing protocols.