Ingrid Campos Email & Phone Number

Plérin, Fr

As part of the Service Manager teams within the Mercer Digital Solutions department:- being the dedicated Service Manager for a set of customers- ensuring operational management related to the AMS Services provided (staffing, billing, expenses, collecting requirements, roadmap etc.),- coordinating as required the consultants being part of the AMS team for the customers under my scope of responsbility- facilitating governance meetings - thriving for customer satisfaction (activity, SLA monitoring)- identifying areas of improvement & best pratices to ensure capitalization & action plan definition

Plestan, Bretagne, France

- Clarify & set-up an R&D Project Portfolio along with group divisions / business units - Create & animate an R&D governance - Train/Coach R&D Project Managers - Fund innovation: build project files to apply for Public Calls

Gentilly

Leading a team of Project coordinators, PMO & Test manager, involved in Workday projects delivery & Workday releases testing.In charge of building & monitoring Budget for Workday Program & HR Digital Service.

Gentilly, France

- Budget & Resources monitoring for HR Services department. - Global PMO for Workday Program : Program monitoring (budget, planning, Program status, escalation to governance bodies...), contract negotiations & follow-up with external companiesAs a Global HRIM Coordinator for an 8-months period, - Set up and organize the HRIM local & Global Tier 2 as a Matrix- Facilitate coordination between HR Services Project teams and Global/regional Tier 2- Tier Model improvement

Croix De Berny, France

- Development, Maintenance & Support of Manugistics Application (v 6.1.8.) with a dedicated support for Asia and Middle East regions,on both forecasts & planning processes.- PMO support to the IS Project Leader of a global program aiming at rationalizing the tools used in the Supply Chain and encompassing sales forecasting, net requirements calculation (DRP) and operational management.- Elaboration of the Program budget requirements, Program status monitoring, risks escalation...

Rueil-Malmaison

• Manugistics Fulfillment Super User for EMEA: implementation of Fulfillment in Europe for production sites and markets: around 40 people trained. Training conducted in English, Italian, Spanish and French.• Implementation of the new demand process flow for Middle East markets.• Project coordinator for the Implementation of Domestic Purchase order between Distribution Centres & Production Sites.• Key Performance Indicators: training, creation of manuals & procedures. • Support in Implementation of SAP QC Planning in Production Sites.• Coordinator for the resolution of demand propagation issues.

Rueil-Malaison, France

Participation in a global program aiming at analysing and mapping Planning processes of the Manufacturing sites.Member of the SAP Implementation team for a Manufacturing site in Barcelona. Creation of user guides.

Epernon, France

Assistant of the SAP DATA department and the Production Purchasing Departments in Epernon site.SAP Master Data creation, extraction & reporting.Web-EDI functionality testing.

4-Year Degree In Applied Foreign Languages, English, Italian, Economics, Law, Accounts Management, 4-Year Degree / Maîtrise

Multilingual Assistant In Administration, Industry And International Commerce, Traduction Et Interprétation

CEPLV (Private School for the study of languages applied to trading and translation)